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Since re downloading dropbox to a windows 10 - dropbox puts a notepad message onto the desktop that says as below.
If it is deleted it then replaces itself.
How does one stop this from happening ? Did not happen before.
Notepad message below:
[.ShellClassInfo]
IconResource=C:\Program Files (x86)\Dropbox\Client\Dropbox.exe,-3704
Have you by any chance enabled hidden files to show on your computer @LCH14?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Also. How do you email dropbox support
anyone have an email address for them
It is an ini file
Hi there @LCH14; welcome to our Community!
This sounds rather weird; could you please send me a screenshot of where you're spotting this so I can have a visual too?
Did you happen to notice this in the past as well or it just came up when re-installing the desktop app on your computer?
Any additional information you think might help our investigation is more than welcome!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Thanks. This only started from downloading dropbox on a new laptop. Has not happened before.
Each time I delete the desktop file it regenerates.
Any ideas how to get rid of desktop notepad message on my notepad/laptop.
Where are the dropbox support people ?
Have you by any chance enabled hidden files to show on your computer @LCH14?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Many thanks.
Thats it !! Hidden file turned on.
Cheers and well done
Lloyd
No worries, Lloyd.
I'm glad we found the culprit at the end
See you around the Community and have a wonderful week ahead!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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I am having this same issue, however when I check or uncheck the "Hidden" option under properties the icon stays on my desktop and I am not able to remove it. Any ideas?
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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