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Re: Dropbox puts a notepad file on the Desktop

Dropbox puts a notepad file on the Desktop

LCH14
Explorer | Level 4
Go to solution

Since re downloading dropbox to a windows 10 - dropbox puts a notepad message onto the desktop that says as below.

If it is deleted it then replaces itself.

How does one stop this from happening ?  Did not happen before.

 

Notepad message below:

[.ShellClassInfo]
IconResource=C:\Program Files (x86)\Dropbox\Client\Dropbox.exe,-3704

 

 

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff
Go to solution

Have you by any chance enabled hidden files to show on your computer @LCH14

 

 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

11 Replies 11

LCH14
Explorer | Level 4
Go to solution

Also.   How do you email dropbox support

anyone have an email address for them

LCH14
Explorer | Level 4
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It is an  ini  file

Walter
Dropbox Staff
Go to solution

Hi there @LCH14; welcome to our Community!

 

This sounds rather weird; could you please send me a screenshot of where you're spotting this so I can have a visual too?

 

Did you happen to notice this in the past as well or it just came up when re-installing the desktop app on your computer? 

 

Any additional information you think might help our investigation is more than welcome! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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LCH14
Explorer | Level 4
Go to solution

Thanks.  This only started from downloading dropbox on a new laptop.  Has not happened before.

Each time I delete the desktop file   it regenerates.

 

 

Screenshot 2020-10-17 14.21.51.png

LCH14
Explorer | Level 4
Go to solution

Any ideas how to get rid of desktop notepad message on my notepad/laptop.

Where are the dropbox support people ?

Walter
Dropbox Staff
Go to solution

Have you by any chance enabled hidden files to show on your computer @LCH14

 

 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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LCH14
Explorer | Level 4
Go to solution

Many thanks.

Thats it !!   Hidden file turned on.

Cheers and well done

Lloyd

Walter
Dropbox Staff
Go to solution

No worries, Lloyd.

 

I'm glad we found the culprit at the end :nerd: 

 

See you around the Community and have a wonderful week ahead! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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Chris0103
New member | Level 2
Go to solution

I am having this same issue, however when I check or uncheck the "Hidden" option under properties the icon stays on my desktop and I am not able to remove it. Any ideas?

Need more support?