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Re: Dropbox puts a notepad file on the Desktop

Dropbox puts a notepad file on the Desktop

Explorer | Level 4

Since re downloading dropbox to a windows 10 - dropbox puts a notepad message onto the desktop that says as below.

If it is deleted it then replaces itself.

How does one stop this from happening ?  Did not happen before.

 

Notepad message below:

[.ShellClassInfo]
IconResource=C:confused face:Program Files (x86)\Dropbox\Client\Dropbox.exe,-3704

 

 

1 Accepted Solution

Accepted Solutions

Re: Dropbox puts a notepad file on the Desktop

Dropboxer

Have you by any chance enabled hidden files to show on your computer @LCH14

 

 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

11 Replies 11

Re: Dropbox puts a notepad file on the Desktop

Explorer | Level 4

Also.   How do you email dropbox support

anyone have an email address for them

Re: Dropbox puts a notepad file on the Desktop

Explorer | Level 4

It is an  ini  file

Re: Dropbox puts a notepad file on the Desktop

Dropboxer

Hi there @LCH14; welcome to our Community!

 

This sounds rather weird; could you please send me a screenshot of where you're spotting this so I can have a visual too?

 

Did you happen to notice this in the past as well or it just came up when re-installing the desktop app on your computer? 

 

Any additional information you think might help our investigation is more than welcome! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox puts a notepad file on the Desktop

Explorer | Level 4

Thanks.  This only started from downloading dropbox on a new laptop.  Has not happened before.

Each time I delete the desktop file   it regenerates.

 

 

Screenshot 2020-10-17 14.21.51.png

Re: Dropbox puts a notepad file on the Desktop

Explorer | Level 4

Any ideas how to get rid of desktop notepad message on my notepad/laptop.

Where are the dropbox support people ?

Re: Dropbox puts a notepad file on the Desktop

Dropboxer

Have you by any chance enabled hidden files to show on your computer @LCH14

 

 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Dropbox puts a notepad file on the Desktop

Explorer | Level 4

Many thanks.

Thats it !!   Hidden file turned on.

Cheers and well done

Lloyd

Re: Dropbox puts a notepad file on the Desktop

Dropboxer

No worries, Lloyd.

 

I'm glad we found the culprit at the end  

 

See you around the Community and have a wonderful week ahead! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Dropbox puts a notepad file on the Desktop

New member | Level 2

I am having this same issue, however when I check or uncheck the "Hidden" option under properties the icon stays on my desktop and I am not able to remove it. Any ideas?

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