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Dropbox resync for every rebooting

Dropbox resync for every rebooting

gaeaearth
Explorer | Level 4

From about a month ago, when I reboot my macbook, dropbox resync for every rebooting, especially, camera upload folder. I tried to reinstall dropbox to solve the problem, but the problem is not solved. (Korean message in figure means that syncing 2650 files, and it need 2 days more. But they are already synced)스크린샷 2020-02-08 오후 1.04.39.png

1 Accepted Solution

Accepted Solutions

Re: Dropbox resync for every rebooting

Daphne
Dropboxer

Hi there @gaeaearth, I hope you're having a good start to the week!

As a first step, let's try fixing any incorrect file permissions within your Dropbox folder that could be causing this constant "Syncing" message. You can do this by:

  1. Click the Dropbox icon in your menu bar.
  2. Click the profile pic/initials icon in the top right of the window.
  3. Choose "Preferences..."
  4. Go to the "Account" tab.
  5. While holding the Option/Alt key, click "Fix Permissions".

If this doesn't seem to make any change, please follow the steps again and instead click "Fix Hardlinks". You'll receive a small pop up notification when these have completed.

Let me know how it goes and we'll take it from there!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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View solution in original post

3 Replies 3

Re: Dropbox resync for every rebooting

Daphne
Dropboxer

Hi there @gaeaearth, I hope you're having a good start to the week!

As a first step, let's try fixing any incorrect file permissions within your Dropbox folder that could be causing this constant "Syncing" message. You can do this by:

  1. Click the Dropbox icon in your menu bar.
  2. Click the profile pic/initials icon in the top right of the window.
  3. Choose "Preferences..."
  4. Go to the "Account" tab.
  5. While holding the Option/Alt key, click "Fix Permissions".

If this doesn't seem to make any change, please follow the steps again and instead click "Fix Hardlinks". You'll receive a small pop up notification when these have completed.

Let me know how it goes and we'll take it from there!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Dropbox resync for every rebooting

gaeaearth
Explorer | Level 4

"fix permission" is already tried, but it does not solve the problem. However "fix hardlinks" solve my problem! Thank you so much!

 

ps. I think that this kind of problem quite frequently happens. If it is possible, please add this tip at help center in several languages.

Re: Dropbox resync for every rebooting

Daphne
Dropboxer

I'm glad to hear that did the trick @gaeaearth!

Also, thanks for sharing your feedback on this too, I've made a note of your comments as I'm sure these steps would be helpful for others with the same issue too.

If you need anything else, feel free to give me a nudge here anytime. :grin:

Have a great week ahead!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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