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Dropbox screens distorted

Dropbox screens distorted

RobFalk
New member | Level 2

I have a user whose dropbox context menus and app menus were distorted.  Nothign but lines

 

After removing it and reinstalling...the install screen is the same.  Just a blur of lines and nothing can be seen

Untitled.png

I have Revo uninstalled, followed the uninstall instructions from the site and tried with different users on this Windows 10 pro device.

 

Suggestions?

3 Replies 3

Re: Dropbox screens distorted

Lusil
Dropboxer

Hey @RobFalk, thanks for checking in with us. 

 

Since you've already reinstalled the desktop app - awesome work by the way! - could you also give an advanced reinstall a try?

 

Let me know how it goes, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox screens distorted

RobFalk
New member | Level 2

Did the regular control panel uninstall, the Revo Advanced uninstall, the manual Drobpbox uninstall, and the advanced Dropbox reinstall.  Still the same thing.

Re: Dropbox screens distorted

Lusil
Dropboxer

Thanks for your swift reply, @RobFalk

 

Have you made sure that all your drives is up to date and you don't have any pending OS updates?


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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