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Dropbox showing different used space on client and website

Dropbox showing different used space on client and website

Portnawak
Helpful | Level 5

Hello,

I've noticed a strange thing : on the Dropbox client it says used space is 3,6 Go / 3,4 Go (yes, more used than should be).

On the website it says 2,38 Go / 3,38 Go. It's more or less the size if the Dropbox folder on my computer, so I tend to think it's the right size.

 

Does anybody understand why there's such a difference?

 

Capture d'écran 2021-04-09 19.31.54.png

1 Accepted Solution

Accepted Solutions

Re: Dropbox showing different used space on client and website

Walter
Dropboxer
Hello there @Portnawak, thanks for posting on our Community!

Can you please let me know if you've rebooted your computer since you first noticed that discrepancy?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Re: Dropbox showing different used space on client and website

Walter
Dropboxer
Hello there @Portnawak, thanks for posting on our Community!

Can you please let me know if you've rebooted your computer since you first noticed that discrepancy?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Dropbox showing different used space on client and website

Portnawak
Helpful | Level 5

Hi @Walter , I had rebooted once before I posted here, but this morning after another reboot the problem seems to have been solved.

Just a strange glitch.

Thanks for your time.

Re: Dropbox showing different used space on client and website

Walter
Dropboxer
No worries @Portnawak.

I'm glad to hear it's sorted now. 

Have a lovely week ahead and see you around the Community!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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    Walter Dropboxer
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    Portnawak Helpful | Level 5
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