cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know all about tools for creatives that work seamlessly with Dropbox, like Adobe? Well, check it out right here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox showing different used space on client and website

Dropbox showing different used space on client and website

Portnawak
Helpful | Level 5

Hello,

I've noticed a strange thing : on the Dropbox client it says used space is 3,6 Go / 3,4 Go (yes, more used than should be).

On the website it says 2,38 Go / 3,38 Go. It's more or less the size if the Dropbox folder on my computer, so I tend to think it's the right size.

 

Does anybody understand why there's such a difference?

 

Capture d'écran 2021-04-09 19.31.54.png

1 Accepted Solution

Accepted Solutions

Re: Dropbox showing different used space on client and website

Walter
Dropboxer
Hello there @Portnawak, thanks for posting on our Community!

Can you please let me know if you've rebooted your computer since you first noticed that discrepancy?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

3 Replies 3

Re: Dropbox showing different used space on client and website

Walter
Dropboxer
Hello there @Portnawak, thanks for posting on our Community!

Can you please let me know if you've rebooted your computer since you first noticed that discrepancy?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Dropbox showing different used space on client and website

Portnawak
Helpful | Level 5

Hi @Walter , I had rebooted once before I posted here, but this morning after another reboot the problem seems to have been solved.

Just a strange glitch.

Thanks for your time.

Re: Dropbox showing different used space on client and website

Walter
Dropboxer
No worries @Portnawak.

I'm glad to hear it's sorted now. 

Have a lovely week ahead and see you around the Community!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Do you work or study in the creative industry? If so, which area?
If you use Adobe, don't forget to check out our latest integrations update here.
Who's talking

Top contributors to this post

  • User avatar
    Walter Dropboxer
  • User avatar
    Portnawak Helpful | Level 5
What do Dropbox user levels mean?
Need more support?