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Dropbox syncing when all files are synced

Dropbox syncing when all files are synced

Steve N.16
New member | Level 2

I'm using Windows 10. This issue appeared a couple of days ago. Never had this problem before.

 

The Dropbox icon in my taskbar shows the blue syncing symbol permanently.

When I look at my folders in Dropbox they are all showing up to date. None of them show the blue syncing symbol.

I have quit and re launched Dropbox

I have checked that I have plenty of space on my hard drive and on my Dropbox account

I have restarted my PC

I recentlyupdated some fo the Smart Sync settings on various files. The setting shows as updated on each file. This is the last action I have taken with Dropbox. I made a lot of files on line only.

 

1 Reply 1

Re: Dropbox syncing when all files are synced

Daphne
Dropboxer

Hey there @Steve N.16, I hope you're well today!

 

Since you mentioned that everything appears to be synced, can you try these steps to see if that does the trick?

  1. Click the Dropbox icon in your system tray.
  2. Click the profile pic/initials icon in the top right of the window.
  3. Choose "Preferences..."
  4. Go to the "Account" tab.
  5. While holding the Alt+H keys, click "Fix Hardlinks".

Please also try the same steps again and instead click "Fix permissions" if the app still shows as "Syncing".

 

If the issue persists, please let me know which version of the desktop app you have installed and the current sync status.

 

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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