cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn all about apps and Dropbox integrations to make working from home easy here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox telling me it can't sync files

Dropbox telling me it can't sync files

JohnGeoffrey W.
Helpful | Level 5

I'm running Dropbox on OpenSuse Linux. For the last couple of days it's telling me it can't sync various files. The file names change, though it will eventually stick on one file. I'm having no problems connecting to the website, and my iPad has no problems.

Some files are being synced, so it doesn't seem to be a firewall problem or similar. And I've tried obvious things such as rebooting the PC and rebooting the router.

The files that are being synced only do this after a long delay, which is the really annoying thing. I'm used to files being avaliable from iPad to PC or vice versa almost immediately.

1 Accepted Solution

Accepted Solutions

Re: Dropbox telling me it can't sync files

JohnGeoffrey W.
Helpful | Level 5

Thanks @Mark , less for what you wrote but more for the thinking you prompted. Clearly the problems is about permissions, but I couldn't think what would need permissions.  After piondering this, it occurred to me that ~/.dropbox was the likely folder. So I opened it up to the world and, suddenly things started working. I unlinked and relinked to get thin gs started again and now everything is working hunky dory.

View solution in original post

4 Replies 4

Re: Dropbox telling me it can't synce files

JohnGeoffrey W.
Helpful | Level 5

Further investigation shows that it is quite happily uploading files when I use the web site to manually tell it to do so. So this seems to be a problem with the program on my PC communicating with Dropbox.

Re: Dropbox telling me it can't sync files

JohnGeoffrey W.
Helpful | Level 5

This is totally bizarre. I unlinked my PC from Dropbox and linked it again. This was to try to get it to resync from scratch. Once it relinked, after a long while syncing it told me that it couldn't synce to my PC as access was denied.

The number of files to downoad and upload is huge, and the notifivation  suggests nothing is happening. Yet files are being uploaded and downloaded.

It seems that Dropbox is working yet giving error messages to suggest that it isn't. Any explanation? Any solution to this?

Re: Dropbox telling me it can't sync files

Mark
Super User II

Hi @JohnGeoffrey W. 

First off I dont use Linux at all so these are more 'generic' possibilities I can think of...

Can you check you are not using any sort of symlinks or junctions?

Also make sure theres no issue with permissions etc. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Dropbox telling me it can't sync files

JohnGeoffrey W.
Helpful | Level 5

Thanks @Mark , less for what you wrote but more for the thinking you prompted. Clearly the problems is about permissions, but I couldn't think what would need permissions.  After piondering this, it occurred to me that ~/.dropbox was the likely folder. So I opened it up to the world and, suddenly things started working. I unlinked and relinked to get thin gs started again and now everything is working hunky dory.

View solution in original post

Poll
How do you get refocussed while working from home? Do you find any of these options keep you from getting distracted?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?