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Dropbox using Nvidia GPU

denebarry New member | Level 2
New member | Level 2

Is there a way to prevent dropbox using my Nvidia GPU. Why does it in the first place.

5 Replies 5

Re: Dropbox using Nvidia GPU

Dropboxer
Dropboxer
Hi there, @denebarry
 
In general, GPU usage is needed for the desktop’s app functionality. However, in order to gain more context on your query, I’ve made sure to send you an email to the email address associated with your Forum profile so as to have a better understanding of the behavior you’re experiencing. 
 
Thanks in advance! 

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Dropbox using Nvidia GPU

xevolutionBR New member | Level 2
New member | Level 2

Hi @Lusil , Can I get this email that you sent @denebarry

even i would like to know why does dropbox need Nvidia GPU.

Re: Dropbox using Nvidia GPU

Dropboxer
Dropboxer
Hi there @xevolutionBR
 
In general, the desktop app uses GPU processes to function accordingly. However, before moving this discussion to email, could you please elaborate on the behavior you’re experiencing a bit? For example:
  • Is the desktop app running slowly or slowing down processes for you?
  • Are you seeing any errors?
Any screenshots (without personal info) would also be very helpful so as to have a better understanding of your query. 
 
Thanks in advance!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Re: Dropbox using Nvidia GPU

xevolutionBR New member | Level 2
New member | Level 2

I am not facing any issues with Dropbox, but just being regularly curious.

I noticed that dropbox is using GPU, and got excited to think on how can an application utimilize a GPU for non-graphical tasks.

Also got a bit of concern(atleast on my end), wondering if my GPU is being consumed by something I am not aware of.

 

Re: Dropbox using Nvidia GPU

Dropboxer
Dropboxer
Hi there @xevolutionBR, apologies for the tardy reply. 
 
I’ve sent you a ticket to the email address that’s connected to your Community profile so that we can have a look into this as a whole. 
 
When you have the chance, please check your inbox and we’ll take it from there. 
 
Looking forward to hearing back from you!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

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