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Dropbox vs Carbonite icon overlays - can I get both to show for my files?

Dropbox vs Carbonite icon overlays - can I get both to show for my files?

Roberto_Blatt
Helpful | Level 5

Hello.

I can edit the registry entry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers (as per https://www.dropboxforum.com/t5/Dropbox-installs-integrations/I-can-t-see-any-sync-icons-next-to-my-...) to have both Dropbox and Carbonite icon overlays prioritized as the ten or fifteen first overlays, but Windows won't show both of them simultaneously. 
I expected to see Dropbox icon overlay on the bottom right side of the folder/file icon (as per https://help.dropbox.com/pt-br/installs-integrations/sync-uploads/sync-iconsand Carbonite's on the bottom left side and hoped editing the registry would solve the matter.
As far as I see, the problem in https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Latest-Windows-Update-casued-DropBox-c... and http://www.itwriting.com/blog/9456-the-battle-to-own-windows-explorer-shell-overlay-icons-or-why-you... remains. 
Is it so?

Thanks.

1 Accepted Solution

Accepted Solutions

Re: Dropbox vs Carbonite icon overlays

Daphne
Dropboxer

I'm very well indeed @Roberto_Blatt! :grin:

 

Thanks for sharing your thoughts on this, I understand how this would be very useful for you in use with your current set up so I've made a note of your feedback.

 

If there's anything else that I can assist with or you have any updates that you'd like to share, don't hesitate to get back to me here.

 

Hope you enjoy the rest of your week!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

9 Replies 9

Re: Dropbox vs Carbonite icon overlays

Daphne
Dropboxer

Hi there @Roberto_Blatt, I hope you're having a good day so far!

 

From what I could find, this is a limitation of the OS where you can only have one overlay icon showing at a time. You can check out a little more info from here.

 

In this case, I'm afraid that what you'd like to achieve wouldn't be possible and you would only be able to show one overlay icon or the other. 

 

Having said that, I can suggest reaching out to Microsoft Support if you'd like to look into this further as this is down to the settings of your device rather than Dropbox.

 

Sorry that I can't be of further help with this, but do let me know if you have any other questions.

 

Thanks!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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Re: Dropbox vs Carbonite icon overlays

Roberto_Blatt
Helpful | Level 5

Hi, Daphne.

 

I am doing OK, thanks! Hope you are also doing well!

It seems it is a dead end... https://devblogs.microsoft.com/oldnewthing/20190313-00/?p=101094
But I am asking MSDN forum anyway.

ANd maybe if Dropbox would enable it's icon overlay to really be shown n the bottom right side, than both overlays, Dropbox's and Carbonite's, could be shown.

 

Thanks

Re: Dropbox vs Carbonite icon overlays

Daphne
Dropboxer

I'm very well indeed @Roberto_Blatt! :grin:

 

Thanks for sharing your thoughts on this, I understand how this would be very useful for you in use with your current set up so I've made a note of your feedback.

 

If there's anything else that I can assist with or you have any updates that you'd like to share, don't hesitate to get back to me here.

 

Hope you enjoy the rest of your week!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Dropbox vs Carbonite icon overlays

Roberto_Blatt
Helpful | Level 5

Thanks, Daphne!
Hope you also have a nice week

 

 

Re: Dropbox vs Carbonite icon overlays - can I get both to show for my files?

StopMessingWithOverlayIcons
Helpful | Level 7

Hello! Looks like we need the same feature to be implemented. Check out my idea https://www.dropboxforum.com/t5/Dropbox-ideas/Add-option-to-disable-icon-overlays-in-Windows-Explore...

Re: Dropbox vs Carbonite icon overlays - can I get both to show for my files?

Roberto_Blatt
Helpful | Level 5

Hi.

The link you posted is not working: "The page you are trying to access was not found. Please check your URL for typos and try again."


@StopMessingWithOverlayIcons wrote:

Hello! Looks like we need the same feature to be implemented. Check out my idea https://www.dropboxforum.com/t5/Dropbox-ideas/Add-option-to-disable-icon-overlays-in-Windows-Explore...


 

Re: Dropbox vs Carbonite icon overlays

Roberto_Blatt
Helpful | Level 5

Sorry, Daphne.
I've just seen your answer today.

This feature would be enough.
Thanks

Re: Dropbox vs Carbonite icon overlays - can I get both to show for my files?

StopMessingWithOverlayIcons
Helpful | Level 7

Re: Dropbox vs Carbonite icon overlays - can I get both to show for my files?

Roberto_Blatt
Helpful | Level 5

Thanks for the support

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