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Dropbox with a UAC prompt every 10 minutes

Dropbox with a UAC prompt every 10 minutes

Chris N.30
New member | Level 2

I get the UAC prompt to update Dropbox about every 10-20 minutes.  The app currently shows as "Up to Date" v66.4.84 currently.  Why is this happening.  It only seems to be happening on my laptop (Surface book).  Windows 10 (up to date)

 

4 Replies 4

Re: Dropbox with a UAC prompt every 10 minutes

Walter
Dropboxer

Hey there @Chris N.30, sorry to hear about this.

Could you try re-installing our software using the offline installer from the page below?

https://www.dropbox.com/downloading?build=69.4.102&plat=win&type=full

Should the problem persist, please send me a screenshot of the exact error message you get so I can investigate further.

Out of curiosity, have you updated your computer's OS lately? Is there a pending update for your drivers maybe? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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constant dropbox update UAC Dialog

Chris N.30
New member | Level 2

Disregard.  I asked this in another thread.  

Re: Dropbox with a UAC prompt every 10 minutes

Chris N.30
New member | Level 2

I asked this in another question 5 minutes ago but forgot I had already asked it.  I'll try reinstalling.  My OS (Win10) is fully up to date (no drivers listed).  I can't say that there are drivers not included by Windows Update that may have updates available but it seems silly I would need to individually go through all my computer hardware to check for drivers for something like this.

 

I'll let you know the results after I reinstall.  There isn't really an error message, just a prompt for UAC permission to perform dropbox update.

Re: constant dropbox update UAC Dialog

Daphne
Dropboxer

Hey @Chris N.30,

No worries! If you have any other questions please don't hesitate to let us know.

Have a great day ahead - Cheers!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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