cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Dropbox won't open "waiting to be linked to Dropbox account". Dropbox in an external drive.

New member | Level 2
New member | Level 2

Dropbox won't open "waiting to be linked to Dropbox account".  Dropbox is in an external drive usign Windows 7 and was disconnected and now cannot reconnect it would seem.

 

Please help.

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Dropbox won't open "waiting to be linked to Dropbox account". Dropbox in an external

Dropboxer
Dropboxer
Hey @Ryan11

Sorry to hear about this. Unfortunately, cases like this are why we recommend against having your Dropbox folder on an external drive. In any event, if you haven’t contacted our support team yet, I suggest that you submit a ticket here so that an agent can have a look and assist. 

Thanks! 

Sanchez
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

2 Replies 2
Highlighted

Re: Dropbox won't open "waiting to be linked to Dropbox account". Dropbox in an external

Dropboxer
Dropboxer
Hey @Ryan11

Sorry to hear about this. Unfortunately, cases like this are why we recommend against having your Dropbox folder on an external drive. In any event, if you haven’t contacted our support team yet, I suggest that you submit a ticket here so that an agent can have a look and assist. 

Thanks! 

Sanchez
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Highlighted

Re: Dropbox won't open "waiting to be linked to Dropbox account". Dropbox in an external

Dropboxer
Dropboxer
I’m guessing that you’ve worked this out, since I haven’t heard back from you. If you have any further questions or issues concerning your Dropbox, please don’t hesitate to contact us in our forum, or at https://www.dropbox.com/support
 
Cheers!
 
[This thread is now closed. If you have a similar or new question, you can ask here]

Sanchez
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?