Dropbox won't start on Windows 7 Pro. I get at least 20 error windows.

[tuneup]

Each window leads to a long error message, the last line of which always includes "database is locked." How do I resolve this? (I don't know if I've selected the correct board.)

[Jay · Accepted solution]

Hi @tuneup, thanks for messaging the Community!

Could you try temporarily disabling your antivirus software and try reinstalling or restarting the Dropbox desktop application to see if this helps load the app?

Let me know how it goes!

[tuneup]

Thank you Jay. That worked!

[Jay]

You’re welcome, @tuneup!

Just so you know, sometimes the security in antivirus programs can prevent changes to certain locations on your machine, which is why disabling it temporarily helped.

Enjoy the rest of your week!