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Re: DropboxMacUpdate using 98-100% of CPU%

DropboxMacUpdate using 98-100% of CPU%

jpworkman
Helpful | Level 5
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I am currently running macOS Big Sur 11.4 on a MacBook Pro (15-inch 2016) 2.9 GHz and 16GB memory.   I currently use the Dropbox desktop app and have my Smart Sync set to ON.  All of my files are 'Up to Date' and no syncing is occurring at the moment.

 

I have the Activity Monitor open and can see that everything is running normal until I launch Dropbox app, then while the Dropbox App itself stays below 1% CPU usage, the 'DropboxMacUpdate' goes to between 98-100% of CPU usage and just stays there.  My fan then kicks in and runs constantly and the computer slows way down and sometimes then freezes requiring a restart.  The Dropbox app continues to use significant battery as well.

 

Please help!

11 Replies 11

Megan
Dropbox Staff
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That's great @jpworkman

If you need anything else, we'll be one post away.

Megan
Community Moderator @ Dropbox
dropbox.com/support


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EMPerez337
New member | Level 2
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I'm having some compatibility issues as well with my IMac /Big Sur 11.4 and DropBox desktop app.

 

I did get a "text file message.. I believe this is also causing my safari to crash.

 

Do you know if there's a fix ?

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