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During setup, I clicked yes to keeping a backup of the Desktop, Documents and downloads. I DO NOT wa

During setup, I clicked yes to keeping a backup of the Desktop, Documents and downloads. I DO NOT wa

Herb Carter
New member | Level 2

During setup, I clicked yes to keeping a backup of the Desktop, Documents and downloads. I DO NOT want this. Please tell me how to remove,     PLEASE .................    [personal information removed as per the Community's Guidelines]

1 Accepted Solution

Accepted Solutions

Re: During setup, I clicked yes to keeping a backup of the Desktop, Documents and downloads. I DO...

Jay
Dropboxer

Hi @Herb Carter, thanks for posting on the Community!

 

I'm sorry to hear about this situation. It sounds like you enabled the automatic computer backup feature in the Dropbox desktop application. Could you first try disabling the computer backup from Dropbox using the steps in the above article to see if this helps?

 

Afterwards, you can move the folders and files back to their previous locations, which will also delete them from the Dropbox account online.

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Re: During setup, I clicked yes to keeping a backup of the Desktop, Documents and downloads. I DO...

Jay
Dropboxer

Hi @Herb Carter, thanks for posting on the Community!

 

I'm sorry to hear about this situation. It sounds like you enabled the automatic computer backup feature in the Dropbox desktop application. Could you first try disabling the computer backup from Dropbox using the steps in the above article to see if this helps?

 

Afterwards, you can move the folders and files back to their previous locations, which will also delete them from the Dropbox account online.

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: During setup, I clicked yes to keeping a backup of the Desktop, Documents and downloads. I DO NO

Herb Carter
New member | Level 2

Thank you. Fixed and done. APPRECIATED

Re: During setup, I clicked yes to keeping a backup of the Desktop, Documents and downloads. I DO NO

Jay
Dropboxer

No worries, @Herb Carter, glad to hear it's resolved now. Let me know if you need any further assistance in future.

 

Enjoy your week ahead!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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