cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know all about tools for creatives that work seamlessly with Dropbox, like Adobe? Well, check it out right here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Editor Android apps are NOT saving a Dropbox opened edited file

Editor Android apps are NOT saving a Dropbox opened edited file

Maur
Explorer | Level 4

Why can I Not save any of my Dropbox files edited with Android third-party apps like Jota+ Text Editor or QuickEdit or any other .  I can open with these editors apps but really  not save .
When I press save it shows a successfuly msg but it doesn't work .
Why ?

1 Accepted Solution

Accepted Solutions

Re: Editor Android apps are NOT saving a Dropbox opened edited file

Jay
Dropboxer
Hi @Maur, could you clarify the exact steps you used previously when editing the text file via the Dropbox mobile app?

Which text editor are you using to edit files?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

5 Replies 5

Re: Editor Android apps are NOT saving a Dropbox opened edited file

Lusil
Dropboxer
Hey @Maur, thanks for reaching out to us. 

Are you trying to save directly on to the Dropbox mobile app?

How about when you save to your local storage and then upload it to your Dropbox account?

Let me know and we'll go from there, cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Editor Android apps are NOT saving a Dropbox opened edited file

Maur
Explorer | Level 4

@Lusil ,  thanks so much for your assistance .
You are right ,
I am trying to save directly on to my Android Dropbox mobile app as well I did some months ago ,
but now it does NOT work anymore .
BTW , usually that file was previously saved into Dropbox from my Windows Dropbox Desktop app .
First I was thought it was a defect of Android third-party Text Editor softwares ,
I waste months trying to debug them in this way .
Recently I figure out
(a) every Text Editor software with the same error in Drobox but they work at Box ,
(b) by opening and editing the file via Dropbox Text Editor it works .
So please , yes ,
I want to edit the file directly to my Android Dropbox mobile app as I did before ,
for instance ,
I am walking in a market and need to change something in a list into a text file . 
I will appreciate so much if you can find out something else .

Re: Editor Android apps are NOT saving a Dropbox opened edited file

Jay
Dropboxer
Hi @Maur, could you clarify the exact steps you used previously when editing the text file via the Dropbox mobile app?

Which text editor are you using to edit files?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Editor Android apps are NOT saving a Dropbox opened edited file

Maur
Explorer | Level 4

@Jay , hello !
.
It re-started to work fine just today .
.
Yesterday I did several reproduces of the error to describe here ,
just now I retry the malfunction to describe the exact error msg but
the behavior had changed , now I received a error about ENCODE ,
something about ENCODE I changed in the "editor setup"
and NOW it is working FINE in Jota+.
During this last night ocurred a Dropbox upgrade to 119.4.1772 ,
and my Android also did several SWs updates , but I did NOT see any
for Dropbox .
.
So now I figured out something wrong with ENCODE ,
I may handle my files and Editors SWs about the ENCODE setup .
So we may close this ticket .
Thanks so much for your skilled assistance !

Re: Editor Android apps are NOT saving a Dropbox opened edited file

Jay
Dropboxer
No worries, @Maur, if you need any further assistance in future, please let me know.

Enjoy your week!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Do you work or study in the creative industry? If so, which area?
If you use Adobe, don't forget to check out our latest integrations update here.
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropboxer
  • User avatar
    Maur Explorer | Level 4
  • User avatar
    Lusil Dropboxer
What do Dropbox user levels mean?
Need more support?