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Cannot Install Dropbox Update

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Error 0x80080204 when updating or installing on Win10 Mobile 1709 (FCU)

Explorer | Level 3

The installed DropBox version worked properly

Trying to update from the Microsoft Store under Win10 Mobile 1709 Fall Creators update results in error 0x80080204.

I then uninstalled DropBox.
A new install now results in the same error 0x80080204.

1 Accepted Solution

Accepted Solutions
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Re: Error 0x80080204 when updating or installing on Win10 Mobile 1709 (FCU)

Dropboxer

First, thanks a lot for your reports!

 

The problem was due to an issue created by Visual Studio 2017 and the Microsoft Store (a file generated by Visual Studio was not compatible with the store), Microsoft has been alerted and we will work with them to prevent this issue in the future for our application but also for other apps.

 

An update has been published (5.2.1.0), it should work now.

 

 

Thanks a lot 

 

Sincerely


Rudy

View solution in original post

12 Replies 12
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Re: Error 0x80080204 when updating or installing on Win10 Mobile 1709 (FCU)

Explorer | Level 3

Before and after trying to update/install Dropbox updates and new installs for other apps worked fine.

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Re: Error 0x80080204 when updating or installing on Win10 Mobile 1709 (FCU)

Explorer | Level 4

I too am experiencing this error when trying to download and install the DropBox App update on my Lumia 950 (W10M version 1703). This has happened before ( a few weeks ago) for a number of different updates and eventually, aftre a few days, they worked. I've reported the issue to Microsoft using the reporting function with the Microsoft Store.

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Re: Error 0x80080204 when updating or installing on Win10 Mobile 1709 (FCU)

Explorer | Level 3

@TF2

My phone is a 950 too (XL).

I did report the problem to MS too.

So let us wait a couple of days :-(

 
 

Cannot Install Dropbox Update

New member | Level 2
Dropbox update or install on windows phone 10 lumia 735 no more possibile. Error 80080204
Highlighted

Re: Error 0x80080204 when updating or installing on Win10 Mobile 1709 (FCU)

Dropboxer

First, thanks a lot for your reports!

 

The problem was due to an issue created by Visual Studio 2017 and the Microsoft Store (a file generated by Visual Studio was not compatible with the store), Microsoft has been alerted and we will work with them to prevent this issue in the future for our application but also for other apps.

 

An update has been published (5.2.1.0), it should work now.

 

 

Thanks a lot 

 

Sincerely


Rudy

View solution in original post

Highlighted

Re: Error 0x80080204 when updating or installing on Win10 Mobile 1709 (FCU)

New member | Level 2

Thanks Rudy for the update.

Today (Saturday) installing Dropbox again from the mobile store is not yet working. Still unavailable to install with the same error.

 

When you mentioned it should be solved by now, I hope it is an issue of Microsoft publishing releasing the new version of Dropbox for installation.

 

Joost 

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Re: Error 0x80080204 when updating or installing on Win10 Mobile 1709 (FCU)

Explorer | Level 4

Thanks Rudy and Joost. I also still have the same error today (Saturday). I’ll post an update when that changes.

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Re: Error 0x80080204 when updating or installing on Win10 Mobile 1709 (FCU)

Explorer | Level 3

@Rudy H.

Thanks for your status update.

Just now the reinstall worked for me.
Had to cancel a pending install (by tapping on the first and then tap Install.

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Re: Error 0x80080204 when updating or installing on Win10 Mobile 1709 (FCU)

Explorer | Level 4
Update has also just worked for me!

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