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Error 2 on Windows 10 Pro

Error 2 on Windows 10 Pro

nvgte
Explorer | Level 3

I am trying to download dropbox and continually get the error 2 and saying I can download Dropbox for S mode. I've upgraded from Windows 10 Home to Windows 10 Pro thinking this might change it. I've cleared the registry and tried every solution I can find online. As shown below, I have Windows 10 Pro with NO S mode. I have tried both with Dropbox for S mode removed and also already installed. I'm at a loss on how to get it downloaded. I've tried it on a different computer with no problem but can't figure out why it won't install on this new computer. 

nvgte_0-1619647894565.png

 

4 Replies 4

Re: Error 2 on Windows 10 Pro

Walter
Dropboxer
Hey @nvgte, thanks for dropping by our Community!

If your device is meeting the requirements for our desktop app, can you please have a look at this Help Center article?

Let me know if any of the information there helps!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Error 2 on Windows 10 Pro

nvgte
Explorer | Level 3

Support keeps pushing me back to needing to switch off S mode. Below is a snapshot showing I am not in S mode and I have no other options to turn it off. 

 

nvgte_0-1619708176925.png

 

Re: Error 2 on Windows 10 Pro

nvgte
Explorer | Level 3

Here are my full specifications. I can't find anything that would prevent dropbox from being downloaded:

nvgte_0-1619708628209.png

 

Re: Error 2 on Windows 10 Pro

Jay
Dropboxer
Hi @nvgte, the Dropbox desktop application isn't compatible on ARM processors on desktop machines.

Only the mobile app can be installed on your machine.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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    nvgte Explorer | Level 3
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    Walter Dropboxer
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