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Error Message_Unable to Access Dropbox

Error Message_Unable to Access Dropbox

TSM2014
Explorer | Level 3

Screen Shot 2021-11-29 at 11.26.47 AM.png

Receiving this message when attempting to use Dropbox

3 Replies 3

Re: Error Message_Unable to Access Dropbox

Megan
Dropboxer
Hey @TSM2014, thank you so much for the screenshot! 

Can you click on the blue hyperlink, and send me the full error in your next reply, so I can analyze it? 

That'll help me provide you with the most appropriate next steps. 

Thanks!

Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: Error Message_Unable to Access Dropbox

TSM2014
Explorer | Level 3

This is a screenshot of the full message 

 

Screen Shot 2021-11-29 at 11.22.49 AM.png

Re: Error Message_Unable to Access Dropbox

Megan
Dropboxer
Thanks for the speedy reply, @TSM2014!

Can you try following the steps in order to perform an Advanced re-install

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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    Megan Dropboxer
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    TSM2014 Explorer | Level 3
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