cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close

Dropbox installs & integrations

Our Community can help you set up and make Dropbox work for you. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

Error Message when attempting to uninstall

New member | Level 1
New member | Level 1

I am trying to delete the Dropbox app from my Mac, but it gives me an error message saying 'The item “Dropbox” can’t be moved to the Trash because some of its plugins are in use', even after closing all other open applications. What could these plugins be and how can I stop them from being in use?

Thanks

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Error Message when attempting to uninstall

New member | Level 1
New member | Level 1

I had the same problem:
Open Activity Monitor (search for it with spotlight) and force quit the Dropbox process (I used the searchbox on the right to find it)
After that I could delete the application

View solution in original post

48 Replies 48
Highlighted

Re: Error Message when attempting to uninstall

New member | Level 1
New member | Level 1

I'm having the same problem...

Highlighted

Re: Error Message when attempting to uninstall

New member | Level 1
New member | Level 1

same issue here

Highlighted

Re: Error Message when attempting to uninstall

New member | Level 1
New member | Level 1

I had the same problem:
Open Activity Monitor (search for it with spotlight) and force quit the Dropbox process (I used the searchbox on the right to find it)
After that I could delete the application

View solution in original post

Highlighted

Re: Error Message when attempting to uninstall

New member | Level 1
New member | Level 1

Piet Hein C. Your solution worked perfectly! Thanks!

Highlighted

Re: Error Message when attempting to uninstall

New member | Level 1
New member | Level 1

I am using Yosemite. I first quit Dropbox from the Menubar but could not Trash Dropbox from my Applications folder as certain plug ins were functioning. So, I opened Activity monitor and found that Dropbox Finder Integration was still working.I could not force quit it from Activity Monitor. So I opened Dropbox again and clicked on the Dropbox Icon on the menubar and opened Preferences to disable Dropbox Finder integration and two other plug ins. After that I could trash Dropbox from Applications seamlessly.

Highlighted

Re: Error Message when attempting to uninstall

New member | Level 1
New member | Level 1

The answer from Piet Hein C. worked perfectly. Thanks!

Highlighted

Re: Error Message when attempting to uninstall

New member | Level 1
New member | Level 1

Piet Hein C.,
I love you with my whole heart.

Highlighted

Re: Error Message when attempting to uninstall

New member | Level 1
New member | Level 1

Thank Goddess!! I was getting really frustrated with this. I will not be reinstalling Dropbox - ever! OneDrive is better anyway

Highlighted

Re: Error Message when attempting to uninstall

New member | Level 1
New member | Level 1

Rajat G. works for Yosemite (10.10),I guess the other suggestions were from older OS X systems. I also had to unlink my computer in order to get the plugin error to disappear.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?