Is anyone know how to fix this error??
See the logfile 'C:\Program Files (x86)\Dropbox\Client]Dropbox.exe.log' for details.
I dont want to reinstall again as it will take a lot of time to restored all of my folder
I have the same problem. I am told to 'see the logfile 'C:\Program files (x86)\Dropbox\Client\Dropbox.exe.log' for details'. Unfortunately, that file does not exist. I guess someone on https://www.dropboxforum.com/t5/Installation-and-desktop-app/Can-t-Start-Drop-Box/td-p/31300 recommends uninstalling and installing Dropbox again. Is that it? Will that, possibly, do any harm to the files on my machine / the files in the cloud? The cloud files are newer ... I don't even know how Dropbox will handle the re-install.
I tried to simply re-install, per the Dropbox website. It didn't work, I tried several times. I was stuck. I also downloaded the offline installation version of Dropbox. When I installed that, it worked. I have no idea, why that one and why at that point. It seems like a random stroke of luck, after trying a bunch of avenues for about two hours (what a waste of time). I am certainly glad that it did, but it seems that one is completely left in the dark here, as a user. Good software shouldn't do that.
In particular: the .log file is horrible. The user is told in the error message to inspect it, but it contains gibberish, that is unintelligible to any modestly capable computer user. To me, this is inexcusable. That log-file is written by the Dropbox software coders, the words in there are dictated by their software engineers. It takes two hours of effort to make sure that the software produces a legible, understandable .log file, with clear advice on what to do next. I cannot even begin to understand why this company would leave its valued customers in limbo and stranded with such poorly crafted advice. I truly hope this will be taken up by whoever can change this, and is reviewed by people high up in the company. This really shouldn't happen. It can spell disaster for this company in the long-run: if more people run into this, and ditch the software as a result, that's it.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.Sound good? Let's get started.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!