I'm trying to download a large folder through the web client. After I click download I'm prompted to save a small file called unspecified.htm, which saves and then nothing else happens. I'm sure I've used this feature successfully before. Any idea what's happening?
I've tried both download methods - click the folder and click download at the top, and right click. I can download individual files successfully.
Tried Mozilla Firefox & Chrome, Windows 10.
Solved! Go to Solution.
Same here! OSX 10.11.2 with Firefox 43.0.4 and Chrome 47.0.2526.111 (64-bit). When I share link and try downloading as .zip it doesn't work at all (I don't get even that unspecified.htm file). It's so frustrating!
Is this normal? Having the same problem on all browsers. We will be canceling dropbox business account if this is not resolved in the next couple days. This is one of many problems.
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