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Error message opening PPT in web

Error message opening PPT in web

tanyat
New member | Level 2

Hello - I'm suddenly unable to open and edit any PPT files in web from my drop box account - I have restarted my computer, logged in from a mac computer (currently on windows), cleared my browser cache from both computers and still have had no luck opening in web to edit my account.

 

Does anyone know any additional fixes to try? 

 

For reference - other Microsoft word files open in the online edition option (IE excel) 

 

Thanks! 

1 Reply 1

Re: Error message opening PPT in web

Jay
Dropboxer
Hi @tanyat, thanks for joining the Community!

Are the files you're trying to edit PPT files or PPTX files?

What message do you get when trying to open or edit files?

Any other info or screenshots would be helpful!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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