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Re: Dropbox Update installation failed with error 0x800b010e

Explorer | Level 3

install worked in safe mode but still fails if I boot up normally.  Who knows - problem for another day!

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Re: Dropbox Update installation failed with error 0x800b010e

Dropboxer
Dropboxer

Sorry to hear this persists @Section8 (I understand you don't get this error on Safe Mode - which usually means that there's something wrong with your computer's configuration).

Having said that and as I'd like to help as much as I can with this, here's what I was able to find about this Windows specific error:

The 0x80004002 error may be caused by Windows system files' damage. The corrupted system files' entries can be a real threat to the well being of your computer.

Many events can result in system files' errors. An incomplete installation or uninstall, improper deletion of applications or hardware are some of them. It could also happen if your computer is recovered from a virus or malware (like adware/spyware) attack or by an improper shutdown of the computer.

All the above actions may result in the deletion/corruption of the entries in the Windows system files and, as such, the corrupted system's file will lead to the missing and wrongly linked information and files needed for the proper function of the application.

I hope this helps point you towards the right direction and please keep me posted on your progress! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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