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Error starting from scheduler

Error starting from scheduler

Equuleus
New member | Level 2

I started Dropbox client on Windows Server 2012R2 (on VMware ESXI 6.7). Start from scheduler from another user. It works till version 95.4.441. After it all otherx including current (121.4.4267) it can not boot normally. It launches 3 instances of "Dropbox.exe" and only 2 instances of "QtWebEngineProcess.exe" (but normally, for correct start, should be 3). If I start it from the right mouse click and "Start it from another user" it starting nomally. But from scheduller it drops with error ("C:\Users\dropbox\AppData\Local\Dropbox\Dropbox.exe.log"):

 

dropbox: starting main app
dropbox: package full name is <unpackaged>
dropbox: initializing
dropbox: initializing python 3.8.8
dropbox: setting program path 'C:\Program Files (x86)\Dropbox\Client\Dropbox.exe'
dropbox: setting python path 'C:\Program Files (x86)\Dropbox\Client\121.4.4267;C:\Program Files (x86)\Dropbox\Client\121.4.4267\python-packages.zip'
dropbox: python initialized
dropbox: setting args
dropbox: running dropbox
dropbox: applying overrides
dropbox: enabling allocator metrics
dropbox: running command
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\tornado.speedups.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\cryptography.hazmat.bindings._openssl.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\cryptography.hazmat.bindings._padding.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\psutil._psutil_windows.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\apex._apex.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\win32com.shell.shell.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtWidgets.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.sip.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtCore.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtGui.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\wrapt._wrappers.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtWinExtras.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtWebEngineWidgets.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtWebChannel.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtNetwork.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtWebEngineCore.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtPrintSupport.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtWebEngine.cp38-win32.pyd'
b'(Qt:Debug) Use of deprecated not thread-safe setter, use setUrlRequestInterceptor instead.'
[2180:3224:0511/164835.050:ERROR:gl_context_egl.cc(78)] eglGetConfigAttrib failed with error EGL_CONTEXT_LOST
[2180:3224:0511/164835.050:ERROR:gpu_channel_manager.cc(383)] ContextResult::kFatalFailure: Failed to create shared context for virtualization.
[2180:3224:0511/164835.050:ERROR:raster_command_buffer_stub.cc(99)] ContextResult::kFatalFailure: Failed to create raster decoder state.
[2180:3224:0511/164835.056:ERROR:gl_context_egl.cc(78)] eglGetConfigAttrib failed with error EGL_CONTEXT_LOST
[2180:3224:0511/164835.056:ERROR:gpu_channel_manager.cc(383)] ContextResult::kFatalFailure: Failed to create shared context for virtualization.
[2180:3224:0511/164835.056:ERROR:raster_command_buffer_stub.cc(99)] ContextResult::kFatalFailure: Failed to create raster decoder state.

 

In normal state it sould be like this:

 

dropbox: starting main app
dropbox: package full name is <unpackaged>
dropbox: initializing
dropbox: initializing python 3.8.8
dropbox: setting program path 'C:\Program Files (x86)\Dropbox\Client\Dropbox.exe'
dropbox: setting python path 'C:\Program Files (x86)\Dropbox\Client\121.4.4267;C:\Program Files (x86)\Dropbox\Client\121.4.4267\python-packages.zip'
dropbox: python initialized
dropbox: setting args
dropbox: running dropbox
dropbox: applying overrides
dropbox: enabling allocator metrics
dropbox: running command
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\tornado.speedups.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\cryptography.hazmat.bindings._openssl.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\cryptography.hazmat.bindings._padding.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\psutil._psutil_windows.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\apex._apex.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\win32com.shell.shell.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtWidgets.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.sip.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtCore.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtGui.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\wrapt._wrappers.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtWinExtras.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtWebEngineWidgets.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtWebChannel.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtNetwork.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtWebEngineCore.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtPrintSupport.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtWebEngine.cp38-win32.pyd'
b'(Qt:Debug) Use of deprecated not thread-safe setter, use setUrlRequestInterceptor instead.'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtQuick.cp38-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\121.4.4267\\PyQt5.QtQml.cp38-win32.pyd'

 

Probably it is an opengl error. Can anyone help me?

1 Reply 1

Re: Error starting from scheduler

Walter
Dropboxer
Hey there @Equuleus, thanks for using Dropbox and welcome to our Community!

While our desktop app isn't designed to run on Windows Server operating systems, you may get this configuration to work if you run the app as an application in a user account, instead of as a server service. 

If you'd like info about migrating your data from a server, you can have a look here.

I hope this helps!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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