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Excel doc on Dropbox won't display sheet tabs on MacBook Pro

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Excel doc on Dropbox won't display sheet tabs on MacBook Pro

New member | Level 2
New member | Level 2

Hi

I've moved to a newer model MacBook Pro with Office 365 Evergreen subscription.

When I open my excel doc it won't display any of the sheet tabs and also won't display the dropbox header. 

On my older computer with Microsoft Office it worked fine.

Any help would be appreciated thanks.  Screenshot enclosed.

Screenshot 2020-09-15 at 14.54.17.png

3 Replies 3
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Re: Excel doc on Dropbox won't display sheet tabs on MacBook Pro

New member | Level 2
New member | Level 2

Im having exactly the same problem! Dropbox online and im viewing my document in Excel online, I have 5 tabs on my spreadsheet and it's not possible to access my tabs as they're not visible anywhere on my screen. 

If i open the document in Dropbox desktop im able to see the tabs fine. 

 

Help!? 

Highlighted

Re: Excel doc on Dropbox won't display sheet tabs on MacBook Pro

New member | Level 2
New member | Level 2

I'm having the same issue - the only way I've managed to switch tabs is reload the page and they quickly display before the large white box appears (but you have to be really quick and they don't always show). I have tried it on my new MacBook and old windows computer so I think it's a new issue with dropbox. 

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Re: Excel doc on Dropbox won't display sheet tabs on MacBook Pro

Dropboxer
Dropboxer

Hey peeps, thanks for posting!

 

From what I can see, you're using the web browser to open the file in Excel Online, right?

 

Can you let me know if you have the same issue opening the file through an incognito/private browsing window? How about with another web browser?

 

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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