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For some unknown and recent reason (this didn't happen until a couple of weeks ago), when I try and open certain Excel files from Dropbox on my iPad in Excel it litterally takes minutes (several!) to open the file. This does NOT happen on my iPhone, they open quickly there. This only happens with Excel on my iPad and am using a licensed version of Excel 365 app. Help!
Jane
Community Moderator @ Dropbox
dropbox.com/support
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OK, so I am running all current versions of the apps and iOS (just updated to iOS 12 to see if that would help....no). Also there are no "error" messages when opening the file in Excel, but it first says "Downloading from Dropbox" and then "Working on it". Total time this mornign to open the file, 1 minute, 4 seconds.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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