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I am having an issue saving excel onto my dropbox folder from an iPad. I cannot duplicate this issue on my computer though. I run into the issue when trying to save an excel for iPad file into a folder. I get the error message: "That file name won't work because it includes invalid characters or it's too long. Please try a different name". I have tried multiples of different names and it still will not work. I find it odd that this is only an issue from the iPad and that I have saved an identical length name 20 minutes before this issue from the iPad. There is no issue uploading the excel sheet into the same folder with the same name from my Mac.
It appears this issues still has not been resolved. I can open an excel file in my Dropbox but once I am working on it, it will not upload the modified version. I can also save a duplicate or new file to Dropbox from excel on my ipad but once I make modifications it will not upload the changes. I have started using one drive and it seems to work a lot better. I use Dropbox for most of my files, but your not leaving me much choice. Please address.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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This fails 100% of the time. The issue seems to be only with MS Office and only when you are modifying an exsiting file in Dropbox. I have even seen cases of where the file will have an updated modified date, but the internal contents were unchanged. Essentially, you have to rename the file every time you save it.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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I'm had the same issue with saving Word docs to Dropbox on my iPad Pro. When I tried to save the document from Word and select the Dropbox destination, the error message states "Can't Upload - you entered a name that won't work. Please avoid characters such as \ / : * ? " < > |". I am not entering any of these symbols. The file would save but the word doc would be empty. I tried this 5 times with different names.
How I solved it was by taking out the capital "I" (i) in the file name - as it looks the same as the other symbol.
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