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Excel sheets not opening

Explorer | Level 3

Hello, 

 

Im facing trobules to open excel file from by drop box app throgh my phone.  Please help 

6 Replies 6
Highlighted

Re: Excel sheets not opening

Super User II
Super User II

Without more information, we won't be able to help you. What, exactly, is the trouble you're having? Are you getting an error message? Is this on an Android or iPhone? Are you just trying to open/view them in the Dropbox app or are you trying to export them to another app like Excel? etc.

We need to know what the problem is before we'll know how to best assist you.

Highlighted

Re: Excel sheets not opening

Explorer | Level 3
Im using andriod phone. I have downloaded this app and using dropbox from app

It shows message as

check back soon
Sorry to keep you waiting. Your updated preview will be available shortly
Try again

Even after trying it doesn't open
Im facing this problem since 2 months
Highlighted

Re: Excel sheets not opening

Dropboxer
Dropboxer
Hi there @mukeshtimply!
 
Thanks for providing this additional info here, however, could you also send us a screenshot of the error message (without any personal info)?
 
Furthermore, from what I understand, you’re trying to preview a file. Could you let us know what kind of file type it is? 
 
Thanks!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Excel sheets not opening

Explorer | Level 3
Where should I send the screen shot ?

Im trying to open Microsoft Excel File
Highlighted

Re: Excel sheets not opening

Dropboxer
Dropboxer
Hey @mukeshtimply, you can attach an image here by clicking on one of the options shown in my screenshot:
 
Attach image.png
Looking forward to hearing back from you!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
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Re: Excel sheets not opening

Dropboxer
Dropboxer

Hey there @mukeshtimply  - any updates on this matter? 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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