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Exception: should not give write permissions to other users for the module

New member | Level 2
New member | Level 2

When I try to open the DropBox application I get the following error:

bn.BUILD_KEY: Dropbox
bn.VERSION: 88.3.167
bn.DROPBOXEXT_VERSION: failed
bn.is_frozen: True
machine_id: 3d425edc-4aaf-5570-8762-8b4bec9ac480
pid: 511
ppid: 1
uid: 963
user_info: pwd.struct_passwd(pw_name='IngAjVillalon', pw_passwd='********', pw_uid=963, pw_gid=20, pw_gecos='Ing. Alejandro Javier Villalón Navarro', pw_dir='/Users/IngAjVillalon', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='IngAjVillalon', pw_passwd='********', pw_uid=963, pw_gid=20, pw_gecos='Ing. Alejandro Javier Villalón Navarro', pw_dir='/Users/IngAjVillalon', pw_shell='/bin/bash')
euid: 963
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'AjVillalon', 'Radecom', 'MasterCrewnie', 'IngAjVillalon'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'AjVillalon', 'Radecom', 'MasterCrewnie', 'IngAjVillalon'])
DYLD_LIBRARY_PATH: None
cwd: '/'
     real_path='/'
           	mode=0o40755	uid=0	gid=0
     parent	mode=0o40755	uid=0	gid=0
HOME: '/Users/IngAjVillalon'
appdata: '/Users/IngAjVillalon/.dropbox/instance1'
         real_path='/Users/IngAjVillalon/.dropbox/instance1'
               	mode=0o40700	uid=963	gid=20
         parent	mode=0o40700	uid=963	gid=20
dropbox_path: '/Users/IngAjVillalon/Dropbox'
              real_path='/Users/IngAjVillalon/Dropbox'
                    	mode=0o40700	uid=963	gid=20
              parent	mode=0o40755	uid=963	gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
                real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
                      	mode=0o100775	uid=0	gid=80
                parent	mode=0o40775	uid=0	gid=80
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
                real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
                      	not found
                parent	not found
tempdir: '/var/folders/sb/nkysftm96nb4b1kscjkw8sjh0000y3/T'
         real_path='/private/var/folders/sb/nkysftm96nb4b1kscjkw8sjh0000y3/T'
               	mode=0o40700	uid=963	gid=20
         parent	mode=0o40755	uid=963	gid=20
Traceback (most recent call last):
  File "dropbox/client/main.pyc", line 7977, in main_startup
  File "dropbox/client/main.pyc", line 3612, in run
  File "dropbox/client/ui/cocoa/uikit.pyc", line 683, in mainloop
  File "dropbox/client/ui/cocoa/uikit.pyc", line 281, in create_app
  File "dropbox/client/ui/cocoa/uikit.pyc", line 249, in static_init
Exception: should not give write permissions to other users for the module, /Applications/Dropbox.app/Contents/Frameworks/DropboxCrashpad.framework/Versions/A/DropboxCrashpad, loaded by Tungsten

I must say that I did not change the user, I did not update the system, no significant change in the system.
I don't want to delete the configuration file and reinstall Dropbox because I don't know that files are not yet synchronized ...

Can somebody help me?

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Exception: should not give write permissions to other users for the module

Dropboxer
Dropboxer

Hi there @IngAjVillalon, thanks for reaching out to us. 

Hmm. Could it be that you have multiple user profiles on your computer by any chance? 

If you're not, could you try installing our latest stable version of the desktop app? To do this, you'll have to first remove the option to be included in early releases online by:

  1. Logging in to website.
  2. Clicking on your picture/avatar at the top right corner of the page.
  3. Going to your Settings.
  4. Then, from the General tab, scroll down and uncheck the box next to Include me in early releases.
  5. Finally, download and install the latest stable version.

Let me know what you find!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

1 Reply 1
Highlighted

Re: Exception: should not give write permissions to other users for the module

Dropboxer
Dropboxer

Hi there @IngAjVillalon, thanks for reaching out to us. 

Hmm. Could it be that you have multiple user profiles on your computer by any chance? 

If you're not, could you try installing our latest stable version of the desktop app? To do this, you'll have to first remove the option to be included in early releases online by:

  1. Logging in to website.
  2. Clicking on your picture/avatar at the top right corner of the page.
  3. Going to your Settings.
  4. Then, from the General tab, scroll down and uncheck the box next to Include me in early releases.
  5. Finally, download and install the latest stable version.

Let me know what you find!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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