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Export pictures to instagram

New member | Level 2
New member | Level 2

Hi! I'm trying to export videos from Dropbox to Instagram. 

I choose the "open with" option and navigate to instagram, but when I click on it nothing happens. 

I don't get an error message and am not navigated to a new page. 

Is this because Dropbox is trying to export my video onto my phone and there isn't enough space for it to do so? 

If so, it would be good to at least see an error message explaining that this is what has happened.

Could you advise me on how to upload videos to Instagram from dropbox. Surely the whole point of dropbox is to store things on your phone that your phone itself does not have the room for?

 

Thanks!

2 Accepted Solutions

Accepted Solutions
Highlighted

Re: Export pictures to instagram

Dropboxer
Dropboxer

Hi Annie, the Dropbox mobile app is primarily a file viewer so you can see your files on your account without them taking up space.

However, if you need to export any file to another app, such as videos to Instagram, then there isn’t a direct link between Dropbox and Instagram. The app needs to use your mobile as a temporary storage to first download the video, and then to upload it to Instagram.

If your phone doesn’t have enough space, then there would be issues with this naturally. If you are low on space, you could try clearing your browser cache, or remove any unwanted photos or apps, perhaps backing them up to your computer instead.

Note that if you’re using Dropbox to automatically upload photos from your phone to store online, the app doesn’t physically delete these original photos from your device once this has been done.

Hope this helps to clarify matters!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

Highlighted

Re: Export pictures to instagram

Helpful | Level 6
Try this: select the video, press on ... and press export and then press Open in... and select instagram? if this doesn't work, then save it to camera roll first then share it to instagram from there.

As you said that you don't get any error message, it could be due to a number of reasons, try this: redownload instagram or (on ios 11) go to files app and make sure dropbox is enabled.

lets us know if any of this works?

View solution in original post

7 Replies 7
Highlighted

Re: Export pictures to instagram

Dropboxer
Dropboxer

Hi Annie, the Dropbox mobile app is primarily a file viewer so you can see your files on your account without them taking up space.

However, if you need to export any file to another app, such as videos to Instagram, then there isn’t a direct link between Dropbox and Instagram. The app needs to use your mobile as a temporary storage to first download the video, and then to upload it to Instagram.

If your phone doesn’t have enough space, then there would be issues with this naturally. If you are low on space, you could try clearing your browser cache, or remove any unwanted photos or apps, perhaps backing them up to your computer instead.

Note that if you’re using Dropbox to automatically upload photos from your phone to store online, the app doesn’t physically delete these original photos from your device once this has been done.

Hope this helps to clarify matters!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Highlighted

Re: Export pictures to instagram

Helpful | Level 6
Try this: select the video, press on ... and press export and then press Open in... and select instagram? if this doesn't work, then save it to camera roll first then share it to instagram from there.

As you said that you don't get any error message, it could be due to a number of reasons, try this: redownload instagram or (on ios 11) go to files app and make sure dropbox is enabled.

lets us know if any of this works?

View solution in original post

Highlighted

Re: Export pictures to instagram

New member | Level 2
New member | Level 2

Hi Umair R.

I have an iPhone 12.3.1 with latest versions of the Instagram + Dropbox apps downloaded.

As a solution to the problem of uploading/exporting a file (video) from Dropbox to Instagram you write. 

"Go to files app and make sure dropbox is enabled".

I wonder how thisis this possible when the Dropbox app is not an option:

I do: 

Settings > Dropbox > Enable access to Dropbox:
Contacts, Photos, Camera, Siri and Search, Notification/Notices, Background update, Mobile Data (NO DROPBOX APP AVAILABLE)

I than go to Instagram

Settings > Istagram > Enable access to Instagram: Location, Contacts, Photos, Microfone, Camera, Siri and Search, Notifications/Notices, Background updating, Mobile data

Could you please explain?

Kind regards

S

Highlighted

Re: Export pictures to instagram

Dropboxer
Dropboxer
Hey there @Phiephie,
 
I believe what Umair is referring to regarding enabling Dropbox in the Files app can be done with these steps:
 
  1. Open the Files app on your device.
  2. Click “Edit” in the top right corner of the app screen.
  3. Toggle on Dropbox as a location.
 
Hope this helps - Cheers!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: Export pictures to instagram

Helpful | Level 5
Your explanation is not related to the question, thanks.
Highlighted

Re: Export pictures to instagram

Helpful | Level 5
There could be a bug or new Instagram pilicy.
Highlighted

Re: Export pictures to instagram

Helpful | Level 5
policy. The files App?
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