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Exporting Dropbox pictures to android phone

Exporting Dropbox pictures to android phone

johnny c.6
Explorer | Level 3

Hello, I got a new android galaxy samsung note 5. My old phone got wet and I needed a replacement . Since then I am not able to export my phones dropbox pictures down to my phone. Do you have any advice.

respectfully.

jeff

5 Replies 5

Re: Exporting Dropbox pictures to android phone

Lusil
Dropboxer
Hi Jeff, aka, @johnny c.6!
 
Have you tried exporting your files following these steps:
  1. Locate the file in question. 
  2. Tap on the vertical ellipsis (⋮).
  3. Select Export
  4. Choose Save to device
  5. This will then prompt you to choose the location. 
You can also check this article out for more info if you’re looking to export to your SD card. 
 
If you’re still having some trouble, could you please provide a bit more info on the behavior you’re experiencing, as well as a screenshot with any error messages you might be seeing? Cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Exporting Dropbox pictures to android phone

johnny c.6
Explorer | Level 3
NO. It still doesn't work

Re: Exporting Dropbox pictures to android phone

Lusil
Dropboxer
 
Could you please provide me with some additional info as to what isn’t working out for you? Are you seeing any error messages? Any screenshots illustrating your concern would also be very helpful.
 
Thanks in advance! :upside_down:

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Exporting Dropbox pictures to android phone

johnny c.6
Explorer | Level 3

Screenshot_20181003-070841.png

Re: Exporting Dropbox pictures to android phone

Lusil
Dropboxer
Thanks for the screenshot, @johnny c.6!
 
Can you please try exporting the file in question into another folder on your device and see if that does the trick? 
 
Let me know how it goes!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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Top contributors to this post

  • User avatar
    Lusil Dropboxer
  • User avatar
    johnny c.6 Explorer | Level 3
What do Dropbox user levels mean?
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