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Failed to get driver message.

Failed to get driver message.

BIM_ENRAVEL
Explorer | Level 3

Hi I am getting error form dropbox services in my server "Failed to get driver message: (-2147024890) The handle is invalid." I found this error in event viewer.

Dose it effect in sync process?

1 Reply 1

Re: Failed to get driver message.

Daphne
Dropboxer

Hey @BIM_ENRAVEL, thanks for reaching out to us here!

It sounds like you might be referring to Dbxsvc, right?

I'd suggest checking out this previous post by Ross, where he explained what this file is in a bit more detail.

Essentially, it's used to install the Smart Sync driver on your device. If you disable this, it wouldn't affect syncing but it would affect the use of Smart Sync.

I hope this helps, let me know if you have any other questions!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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