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Failed to load qtwebengine_resources_devtools.pak

New member | Level 2
New member | Level 2

Dropbox does not start, or tries to start and just quits.

 

Does anyone know what this means? And how to fix? I have uninstalled and reinstalled the offline package multiple times as admin.

 

The Dropbox.exe.log file says:

!! dropbox: assigning process to named job object dbx1212
!! dropbox: assigned process to named job object with handle 00000214
dropbox: loading watchdog
dropbox: loading bootstrap
dropbox: interpreter version 30504f0
dropbox: initializing
dropbox: initializing python 3.5.4
dropbox: setting program path 'C:\Program Files (x86)\Dropbox\Client\Dropbox.exe'
dropbox: setting home path 'C:\Program Files (x86)\Dropbox\Client'
dropbox: setting python path 'C:\Program Files (x86)\Dropbox\Client;C:\Program Files (x86)\Dropbox\Client\python-packages-35.zip'
dropbox: python initialized
dropbox: running dropbox
dropbox: setting args
dropbox: applying overrides
dropbox: running main script
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\tornado.speedups.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\cryptography.hazmat.bindings._constant_time.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\cryptography.hazmat.bindings._openssl.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\cryptography.hazmat.bindings._padding.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\psutil._psutil_windows.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\win32com.shell.shell.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\winffi.kernel32.compiled._winffi_kernel32.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\winshell.compiled._winshell.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\cpuid.compiled._cpuid.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\crashpad.compiled._Crashpad.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\winenumhandles.compiled._WinEnumHandles.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\winscreenshot.compiled._CaptureScreenshot.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\PyQt5.QtWidgets.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\PyQt5.QtCore.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\PyQt5.QtGui.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\PyQt5.QtWebEngineWidgets.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\PyQt5.QtNetwork.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\PyQt5.QtWebEngineCore.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\PyQt5.QtWebChannel.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\PyQt5.QtWebKit.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\PyQt5.QtWebKitWidgets.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\PyQt5.QtPrintSupport.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\winrpcserver.compiled._RPCServer.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\winffi.user32.compiled._winffi_user32.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\winffi.iphlpapi.compiled._winffi_iphlpapi.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\winffi.winerror.compiled._winffi_winerror.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\winffi.wininet.compiled._winffi_wininet.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\dropbox.infinite.win.compiled._driverinstallation.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\PyQt5.QtWinExtras.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\winverifysignature.compiled._VerifySignature.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\librsyncffi.compiled._librsyncffi.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\enterprise_data.compiled._enterprise_data.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\winffi.advapi32.compiled._winffi_advapi32.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\wind3d11.compiled._wind3d11.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\windisplaytoast.compiled._DisplayToast.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\winffi.winhttp.compiled._winffi_winhttp.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\winffi.shcore.compiled._winffi_shcore.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client\\PyQt5.QtWebEngine.cp35-win32.pyd'
[0623/101019:ERROR:resource_bundle.cc(66] Failed to load C:\Program Files (x86)\Dropbox\Client\qtwebengine_resources_devtools.pak
Some features may not be available.

 

 

5 Replies 5
Highlighted

Re: Failed to load qtwebengine_resources_devtools.pak

Super User II
Super User II
Tried an advanced reinstall? https://www.dropbox.com/help/desktop-web/advanced-reinstall

 


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Highlighted

Re: Failed to load qtwebengine_resources_devtools.pak

New member | Level 2
New member | Level 2

Thanks, yes I have tried that 4 times now.

 

I have noticed that immediately following reinstall dropbox starts to sync my selective folders (I have over 1.1 million files in my dropbox). But if it is paused, or closed via my PC being restarted, then when starting up it will stay 'Starting' for a while before just closing.

 

I have noticed that when it does this it seems to affect (cause to drop out) my home router.

 

Highlighted

Re: Failed to load qtwebengine_resources_devtools.pak

Super User II
Super User II
Something tells me it is to do with the number of files.

Dropbox service quality degrades after 300,000 files.... so it sounds like something has got 'stuck' there (see https://www.dropbox.com/help/space/file-storage-limit).

Could you log a ticket at www.dropbox.com/support please to see if they can help?
http://dropbox.zendesk.com will then let you track it.

 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Failed to load qtwebengine_resources_devtools.pak

New member | Level 2
New member | Level 2

Thanks,

 

I've raised a support ticket.

Highlighted

Re: Failed to load qtwebengine_resources_devtools.pak

Dropboxer
Dropboxer
Hey austinjreid, thanks for getting in touch on our Forum on this inquiry!
 
Based on a brief I made on my end, I could see that you’ve already submitted a ticket on our system & my colleague has been awaiting your reply. Have you received our message? 
 
As it’s my understanding that you’d need some additional assistance on the matter, I’d suggest replying to your discussion, as they have can access your account specifics via this channel. I’ve also made sure to pass your comments from your thread there, so as to continue from where you’ve left off here. 
 
I hope this issue gets resolved soon for you & I’m always here in case you need further assistance. Until we talk again, take care & have a wonderful rest of your day! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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