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Fedora 31 tray icon no longer available

Fedora 31 tray icon no longer available

psummitt
Helpful | Level 6
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Upon upgrading to Fedora 31 the dropbox icon in the upper right no longer is available.  I have to open Dropbox from Files.

1 Accepted Solution

Accepted Solutions

psummitt
Helpful | Level 6
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I'm not sure what I did but this morning the icon has appeared when I booted up.  Thanks for all the assistance.  Wish I could say what I did that corrected the problem.

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17 Replies 17

Fiona
Dropbox Staff
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Hi @psummitt. Thanks for reporting this experience. 

Can you share a screenshot of your desktop? What version of Dropbox are you running there? 

Have you tried rebooting your computer and reinstalling? 

Thanks for the additional information. 

 


Fiona
Community Moderator @ Dropbox
dropbox.com/support


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psummitt
Helpful | Level 6
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Have rebooted and reinstalled.  Here's the screenshot.  Installed Dropbox from Fedora's software installer.Screenshot from 2019-11-09 10-22-18.png

Здравко
Legendary | Level 20
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Hi @psummitt,

What is the result from:

ps ax -o pid,comm | grep "dropbox"
cat ~/.dropbox/info.json; echo
ls ~/.dropbox-dist | grep "dropbox-lnx"
dropbox status

Execute the above in a terminal and paste the terminal content in your next post.

Hope this will make things more clear.

psummitt
Helpful | Level 6
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Thanks.  Here are the results:

[paulmsummitt@Centauri]~% ps ax -o pid,comm | grep "dropbox"
2793 dropbox

paulmsummitt@Centauri]~%
cat ~/.dropbox/info.json; echo
{"personal": {"path": "/home/paulmsummitt/Dropbox", "host": 59100482496, "is_team": false, "subscription_type": "Basic"}}
[paulmsummitt@Centauri]~%

[paulmsummitt@Centauri]~% ls ~/.dropbox-dist | grep "dropbox-lnx"
dropbox-lnx.x86_64-84.4.170
[paulmsummitt@Centauri]~%

paulmsummitt@Centauri]~% dropbox status
Up to date
[paulmsummitt@Centauri]~%

Hope that helps.

Здравко
Legendary | Level 20
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Hi @psummitt,

Everything seems fine, i.e. the application byself work. Unfortunately Dropbox has some strange incompatibilities with some modern system trays. So, some backward compatibility is required. Did you have installed "appindicator" and "libappindicator"?

psummitt
Helpful | Level 6
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libappindicator is installed but appindicator doesn't seem to exist when I try to install it.

No match for argument: appindicator
Package libappindicator-12.10.0-25.fc31.x86_64 is already installed.
Error: Unable to find a match: appindicator

Здравко
Legendary | Level 20
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"appindicator" is a common name, actual package name is usually something else, like "gnome-shell-extension-appindicator" or similar. If you have "Synaptic", there will be much easier to find the exact package. Could be need also "top-icons", again not rely on the exact name.

psummitt
Helpful | Level 6
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installed gnome-shell-extension-appindicator.  Rebooted.  no change.

Здравко
Legendary | Level 20
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Oh.. What can I say more.. Even Dropbox are not sure what they really expect.

Try install "top-icons" (usually "gnome-shell-extension-top-icons-plus"). If still not working, try looking around dropboxforum. There are some other proposals, someone could work for you.

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  • User avatar
    bmwhocking New member | Level 2
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    Fiona Dropbox Staff
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    psummitt Helpful | Level 6
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    Здравко Legendary | Level 20
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