cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Fedora 31 tray icon no longer available

Highlighted

Fedora 31 tray icon no longer available

Helpful | Level 6

Upon upgrading to Fedora 31 the dropbox icon in the upper right no longer is available.  I have to open Dropbox from Files.

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Fedora 31 tray icon no longer available

Helpful | Level 6

I'm not sure what I did but this morning the icon has appeared when I booted up.  Thanks for all the assistance.  Wish I could say what I did that corrected the problem.

View solution in original post

17 Replies 17
Highlighted

Re: Fedora 31 tray icon no longer available

Dropboxer

Hi @psummitt. Thanks for reporting this experience. 

Can you share a screenshot of your desktop? What version of Dropbox are you running there? 

Have you tried rebooting your computer and reinstalling? 

Thanks for the additional information. 

 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Highlighted

Re: Fedora 31 tray icon no longer available

Helpful | Level 6

Have rebooted and reinstalled.  Here's the screenshot.  Installed Dropbox from Fedora's software installer.Screenshot from 2019-11-09 10-22-18.png

Highlighted

Re: Fedora 31 tray icon no longer available

Super Collaborator | Level 20

Hi @psummitt,

What is the result from:

ps ax -o pid,comm | grep "dropbox"
cat ~/.dropbox/info.json; echo
ls ~/.dropbox-dist | grep "dropbox-lnx"
dropbox status

Execute the above in a terminal and paste the terminal content in your next post.

Hope this will make things more clear.

Highlighted

Re: Fedora 31 tray icon no longer available

Helpful | Level 6

Thanks.  Here are the results:

[paulmsummitt@Centauri]~% ps ax -o pid,comm | grep "dropbox"
2793 dropbox

paulmsummitt@Centauri]~%
cat ~/.dropbox/info.json; echo
{"personal": {"path": "/home/paulmsummitt/Dropbox", "host": 59100482496, "is_team": false, "subscription_type": "Basic"}}
[paulmsummitt@Centauri]~%

[paulmsummitt@Centauri]~% ls ~/.dropbox-dist | grep "dropbox-lnx"
dropbox-lnx.x86_64-84.4.170
[paulmsummitt@Centauri]~%

paulmsummitt@Centauri]~% dropbox status
Up to date
[paulmsummitt@Centauri]~%

Hope that helps.

Highlighted

Re: Fedora 31 tray icon no longer available

Super Collaborator | Level 20

Hi @psummitt,

Everything seems fine, i.e. the application byself work. Unfortunately Dropbox has some strange incompatibilities with some modern system trays. So, some backward compatibility is required. Did you have installed "appindicator" and "libappindicator"?

Re: Fedora 31 tray icon no longer available

Helpful | Level 6

libappindicator is installed but appindicator doesn't seem to exist when I try to install it.

No match for argument: appindicator
Package libappindicator-12.10.0-25.fc31.x86_64 is already installed.
Error: Unable to find a match: appindicator

Highlighted

Re: Fedora 31 tray icon no longer available

Super Collaborator | Level 20

"appindicator" is a common name, actual package name is usually something else, like "gnome-shell-extension-appindicator" or similar. If you have "Synaptic", there will be much easier to find the exact package. Could be need also "top-icons", again not rely on the exact name.

Highlighted

Re: Fedora 31 tray icon no longer available

Helpful | Level 6

installed gnome-shell-extension-appindicator.  Rebooted.  no change.

Highlighted

Re: Fedora 31 tray icon no longer available

Super Collaborator | Level 20

Oh.. What can I say more.. Even Dropbox are not sure what they really expect.

Try install "top-icons" (usually "gnome-shell-extension-top-icons-plus"). If still not working, try looking around dropboxforum. There are some other proposals, someone could work for you.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Need more support?