I have a PowerPoint in my Drop Box account. When I try to edit it online it says "edit" and I begin to work on it and none of the edits save. It does this every time I open and edit the PowerPoint document. I cannot download the PowerPoint because it will revert to my old outdated Office. I currently have an updated Online Web Based Version of office. Can someone help me understand how to open and edit this document online?
I opened the PowerPoint in a new browser, cleared cache cookies, and then did incognito window as well and I still cannot edit it. When I open it it says that I can edit and then after a few slides the version changes to view only with an error message at the top that states, "Changed cannot be saved in this file: To keep your changes and continue editing, download a copy of the file." I'm not able to download due to it reverting to old software that I cannot use.