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Finder Integration on Mac

Alexxx
Helpful | Level 5

Since the latest update to the Dropbox app, it is no longer possible to disable Finder integration on a Mac. This is exceedingly annoying, especially when I right-click on a file that is already in my Dropbox folder and am asked whether I want to move it to my Dropbox folder.

As far as I am concerned, this is a deal-breaker. If Finder integration cannot be turned off any more, I will leave Dropbox next month and move to another, more user-friendly (and probably cheaper), service.

 

Please advise. Thank you.

1 Accepted Solution

Accepted Solutions

Re: Finder Integration on Mac

Walter
Dropboxer

I see now Alex - thanks for the screenshot too!

It seems that you are running a beta build of the Dropbox desktop application and since beta builds are still in the testing process, you could experience some issues or an inconsistent experience.

As a first step to isolate this issue, I would highly recommend that you install our latest stable version of the Dropbox desktop application.

To do this, you will first need to follow these steps to verify that you have opted out of "Include me in early releases" option in your settings on Dropbox.com. This will ensure that the application does not automatically update to the beta build after you install the latest stable build:

  1. Log in to www.Dropbox.com using your web browser.
  2. Click on you account picture/avatar at the top right corner of the page.
  3. Click on "Settings".
  4. From the "General" tab, scroll down to the section titled "Preferences" and uncheck the box next to "Include me in early releases" if it is checked.

Then, use the following link to install the latest stable version of the Dropbox desktop application:

https://www.dropbox.com/downloading?build=74.4.115&plat=mac&type=full

Once you install the stable build, it might take some time to re-index the files and sync any pending changes. 

Keep me posted on the results please!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

4 Replies 4

Re: Finder Integration on Mac

Walter
Dropboxer

Hey there @Alexxx  - sorry to hear about this.

Can you elaborate on this one for me please? Are you not getting the option to disable the Finder integration through our desktop app's preferences? If that's the case, can you send  me a screenshot of how this looks like on your end? 

Remember, Finder integration is not required to sync files; however, it is responsible for displaying the sync and status icons on your files, as well as for the Dropbox menu options available through right-clicking on files.

While we're at it, could you please let me know what's the exact version of our desktop app on your computer (our most recent stable version is currently 74.4.115 for example)? 

Thanks in advance!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Finder Integration on Mac

Alexxx
Helpful | Level 5

Thank you for your quick answer. I am on Dropbox for Mac 75.3.114.

There is no longer a preference for disabling Finder integration (please see screen grab attached).

Please advise. Thanks again.

Untitled.png

Re: Finder Integration on Mac

Walter
Dropboxer

I see now Alex - thanks for the screenshot too!

It seems that you are running a beta build of the Dropbox desktop application and since beta builds are still in the testing process, you could experience some issues or an inconsistent experience.

As a first step to isolate this issue, I would highly recommend that you install our latest stable version of the Dropbox desktop application.

To do this, you will first need to follow these steps to verify that you have opted out of "Include me in early releases" option in your settings on Dropbox.com. This will ensure that the application does not automatically update to the beta build after you install the latest stable build:

  1. Log in to www.Dropbox.com using your web browser.
  2. Click on you account picture/avatar at the top right corner of the page.
  3. Click on "Settings".
  4. From the "General" tab, scroll down to the section titled "Preferences" and uncheck the box next to "Include me in early releases" if it is checked.

Then, use the following link to install the latest stable version of the Dropbox desktop application:

https://www.dropbox.com/downloading?build=74.4.115&plat=mac&type=full

Once you install the stable build, it might take some time to re-index the files and sync any pending changes. 

Keep me posted on the results please!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Finder Integration on Mac

Alexxx
Helpful | Level 5

Worked like a charm! Thank you for being so proactive (and so efficient :slight_smile:). Very much appreciated! You have reconciled me with Dropbox :wink:. Thank you again.

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