First letter typing shifts position and cannot edit links, highlight, type right in document

[susannayee]

I have no idea how to fix this issue. Closed and re-opened Dropbox Paper, restarted computer. Still there. Only in Paper too, Google Drive/Slack/email works fine and normally.

[susannayee]

So apparently only in Chrome? Safari seems to be normal so I'll use that for now. 😕

Edit: Clearing Chrome cache did nothing.

[Rich]

It would appear that it's something local to you. I wouldn't rule out a browser issue just yet. You cleared the cache, but what out the full browsing history? That's resolved a lot of Chrome-specific issues in the past. Also, try it in an Incognito window.

[susannayee]

Hey there Rich, looks like deleting everything on Chrome, cookies, history, etc. everything from the beginning of time didn't fix it. But it did work in an incognito window. 😕 If anything it's not a big deal right now, but I can use Safari just fine. Really strange.

[Jane · Accepted solution]

Hey susannayee, 

I'd be glad to work on that with you!

Based on your previous discussion, a plugin or other setting is interferring, since you 're not seeing the same on an incognito window. 

Please temporarily disable any browser extensions or add-ons that may be running and see if this helps. 

If it persists, could you please let me know in your reply? 

Kind regards, 

JaneA

[susannayee]

Hey there, wasn't sure which combination of disabling Chrome extensions did the trick, but closing and re-opening Dropbox paper with enough disabled Chrome extensions seemed to fix my problem. Thank you.

[Ed]

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[This thread is now closed. If you have a similar or new question, you can ask here: https://www.dropboxforum.com/t5/forums/postpage/category-id/101001000]