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First letter typing shifts position and cannot edit links, highlight, type right in document

First letter typing shifts position and cannot edit links, highlight, type right in document

susannayee
Explorer | Level 4

I have no idea how to fix this issue. Closed and re-opened Dropbox Paper, restarted computer. Still there. Only in Paper too, Google Drive/Slack/email works fine and normally.

 

1 Accepted Solution

Accepted Solutions

Re: First letter typing shifts position and cannot edit links, highlight, type right in document

Jane
Dropboxer

Hey susannayee

 

I'd be glad to work on that with you!

 

Based on your previous discussion, a plugin or other setting is interferring, since you 're not seeing the same on an incognito window. 

 

Please temporarily disable any browser extensions or add-ons that may be running and see if this helps. 

 

If it persists, could you please let me know in your reply? 

 

Kind regards, 

JaneA

 

 

 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

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View solution in original post

6 Replies 6

Re: First letter typing shifts position and cannot edit links, highlight, type right in document

susannayee
Explorer | Level 4

So apparently only in Chrome? Safari seems to be normal so I'll use that for now. 😕

 

Edit: Clearing Chrome cache did nothing.

Re: First letter typing shifts position and cannot edit links, highlight, type right in document

Rich
Super User II

It would appear that it's something local to you. I wouldn't rule out a browser issue just yet. You cleared the cache, but what out the full browsing history? That's resolved a lot of Chrome-specific issues in the past. Also, try it in an Incognito window.

 

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Re: First letter typing shifts position and cannot edit links, highlight, type right in document

susannayee
Explorer | Level 4

Hey there Rich, looks like deleting everything on Chrome, cookies, history, etc. everything from the beginning of time didn't fix it. But it did work in an incognito window. 😕 If anything it's not a big deal right now, but I can use Safari just fine. Really strange.

Re: First letter typing shifts position and cannot edit links, highlight, type right in document

Jane
Dropboxer

Hey susannayee

 

I'd be glad to work on that with you!

 

Based on your previous discussion, a plugin or other setting is interferring, since you 're not seeing the same on an incognito window. 

 

Please temporarily disable any browser extensions or add-ons that may be running and see if this helps. 

 

If it persists, could you please let me know in your reply? 

 

Kind regards, 

JaneA

 

 

 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Re: First letter typing shifts position and cannot edit links, highlight, type right in document

susannayee
Explorer | Level 4

Hey there, wasn't sure which combination of disabling Chrome extensions did the trick, but closing and re-opening Dropbox paper with enough disabled Chrome extensions seemed to fix my problem. Thank you.

Re: First letter typing shifts position and cannot edit links, highlight, type right in document

Ed
Dropboxer
Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access the survey here: http://bit.ly/2lNKIxT

Thank you!

[This thread is now closed. If you have a similar or new question, you can ask here: https://www.dropboxforum.com/t5/forums/postpage/category-id/101001000]



Ed G
Community Manager @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

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Top contributors to this post

  • User avatar
    Ed Dropboxer
  • User avatar
    susannayee Explorer | Level 4
  • User avatar
    Jane Dropboxer
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    Rich Super User II
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