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Frequent Network Activity - macOS Mojave - is this normal?

Frequent Network Activity - macOS Mojave - is this normal?

KrisAK
New member | Level 2

I'm running the free version of Dropbox in macOS Mojave.

When I pull up Network Activity in Norton Security Suite, I see 'dropbox.app' accessing the network seemingly every minute, even though nothing is active or has changed. (I use Dropbox in a very limited capacity.) This persists even when I pause syncing.

In contrast, OneDrive, which is installed next to Dropbox in the menu bar, doesn't do this, and seems to accesses the network only when a Onedrive file has changed.

So what is Dropbox up to? Is this normal? Thanks. 

3 Replies 3

Re: Frequent Network Activity - macOS Mojave - is this normal?

Lusil
Dropboxer

Hey there @KrisAK

I'd be more than happy to help out on this!

To ensure troubleshooting, could you please let me know if you still see the desktop.app show up in your activity monitor if you completely stop it from running?

To do this, click on your Dropbox icon on your menu bar, go to your avatar icon and select Quit

Let me know what you find!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Frequent Network Activity - macOS Mojave - is this normal?

KrisAK
New member | Level 2

Hi, thanks for the response.

Quitting Dropbox in the menu bar DOES remove dropbox.app from the Norton activity monitor, and also from the native macOS activity monitor (CPU tab).

Re: Frequent Network Activity - macOS Mojave - is this normal?

Lusil
Dropboxer

Thanks for confirming that for me, @KrisAK

It sounds like your security software is simply picking up the activity of the desktop app while it's connected and running.

If you get any errors in the future or you have any other questions, please don't hesitate to get back to me. Thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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