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Getting "Unknown error occurred, try again later" when trying to save to Dropbox on iPad, any ideas?

Getting "Unknown error occurred, try again later" when trying to save to Dropbox on iPad, any ideas?

New member | Level 2
New member | Level 2

I am having similar issues on my new iPad. Trying to save to Dropbox, and when choosing ‘save to Dropbox’ I keep getting 'Unknown error occurred, try again later'. 

I have no issues accessing the Dropbox app.

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Re: Getting "Unknown error occurred, try again later" when trying to save to Dropbox on iP

Dropboxer
Dropboxer

Hi there @Anne-Marie C.2, I hope you're well today!

I've moved your post to a new thread as it seems that you're having a slightly different issue with getting an error when saving to Dropbox.

Can you let me know what file type you're trying to save to Dropbox, and from where? For example, an email attachment or from another app.

Could you send me a screenshot of the error that you're getting?

Could you possibly try manually uploading the file into Dropbox?

Let me know what you find - thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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