cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close

Dropbox installs & integrations

Our Community can help you set up and make Dropbox work for you. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ghosted login screen on Smart TV

New member | Level 2
New member | Level 2

I have a Samsung 2017 'The Frame' TV and have been able to login to my Dropbox account and view files on my TV via the internet app.  Last weekend we replaced our modem and we reconnected the TV to the wifi.  Everything else seems to be working just fine, except when I go to login to drop box, I just get the 'ghosted' login screen. When I type my user email name and password it types over the email and password words - it's like it doesn't recognise i'm typing anything in.  Some other discussions I've looked at indicate that internet explorer doesn't support dropbox, but I have not had any luck via google either.  Any suggestions out there? 

1 Reply 1
Highlighted

Re: Ghosted login screen on Smart TV

Dropboxer
Dropboxer
Hey @gjam71, just to ensure that we’re on the same page, would it be possible for you to send me a screenshot (without any personal info) of this so as to have a better visual of what you describe?
 
Thank you in advance!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?