cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out how our Community members are using Dropbox here!
Close

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Google Apps Developers: " Dropbox did not passed our verification process" -> Zapier-integration

Highlighted

Google Apps Developers: " Dropbox did not passed our verification process" -> Zapier-integration

Explorer | Level 4

Hi dear community,

 

it looks like Dropbox did not pass the Google Apps Security check and with this integrations between Gmail and Dropbbox via e.g. Zapier will not work any more from 8th of July 2020.

 

I am wondering, if Dropbox is doing efford to get verified or if we have to move to Google Drive instead?

 

Here the original message from Google:

 

Hello,

Beginning July 8, 2020, the following app will no longer have access to your Gmail data:

Zapier-Dropbox
Google has always worked to design our tools and services with security at their core. Last year, we proactively updated the Google User Data Policy to better protect Gmail users.

All apps listed above have not passed our required verification process and, as a result, will no longer be able to access your Gmail data starting July 8, 2020.

Without access to your Gmail data, this app may not work as intended. If you have any questions, please contact the developer of the app.

You can also use the Security Checkup tool to view, manage, and remove any apps that you have given access to your Google Account.

Thanks,
The Google Accounts team

 

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Google Apps Developers: " Dropbox did not passed our verification process" -> Zapie

Dropboxer
Dropboxer

Thanks for the screenshot Fabian. 

 

Exactly as I thought, this is regarding Zapier and not Dropbox in any way (as shown within your screenshot, there's no reference to Dropbox) so you should be reaching to the Zapier's team for further investigation. 

 

Have a lovely weekend from me and see you around the Community! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

9 Replies 9
Highlighted

Re: Google Apps Developers: " Dropbox did not passed our verification process" -> Zapier-integration

Dropboxer
Dropboxer

Hi @Fabian1! How are you today?

 

Can you please clarify if you're referring to the actual Dropbox service or the integration that's offered by Zapier?

 

If it's regarding the latter, you should be reaching out to Zapier directly for more information on the matter.

 

In any case, please keep me posted Fabian!

 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: Google Apps Developers: " Dropbox did not passed our verification process" -> Zapie

Explorer | Level 4

Hi Walter,

 

thanks for your reply!

I am referring directly to Dropbox. The integration of Zapir is only one example (and I was already in contact with them to make sure).

Looks like dropbox itself has be get certified at google as a "safe third party app" in order to make it work again.

 

Best

 

Fabian

Highlighted

Re: Google Apps Developers: " Dropbox did not passed our verification process" -> Zapie

Dropboxer
Dropboxer

Thanks for getting back to us here @Fabian1!

 

That's indeed very strange that you received an email like that, would you mind sending us a screenshot of the email you're referring to? Please make sure to exclude any personal info including your personal email etc.

 

Also, which email was this sent to you from? If you click on the sender then you can see the full info and exact email that the message was sent from.

 

Keep us posted!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: Google Apps Developers: " Dropbox did not passed our verification process" -> Zapie

Explorer | Level 4

Hi Daphne,

 

the email is from the official adress: noreply-apps-developer@google.com (I checked also the header of the email and it is real).

Also Zapir confirmed that it is a known issue and that the only way to solve it is that Dropbox gets certified with google.

Google became more strickt in the last year with third party apps so we had the same problem with other services like CRM systems before. After they certified with google, everything worked again.

Here the screenshot:

Google mail.png

Highlighted

Re: Google Apps Developers: " Dropbox did not passed our verification process" -> Zapie

Dropboxer
Dropboxer

Hey @Fabian1, so sorry for the late reply here!

 

I just wanted to let you know I'm looking into this on my side, I'll be sure to get back to you here with an update once I have some info to share on this.

 

Also, thanks for bringing this email to our attention and for taking the time to look into this with me here.

 

If there's anything else that I can help with too in the meantime, please don't hesitate to give me another nudge here.

 

Cheers!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: Google Apps Developers: " Dropbox did not passed our verification process" -> Zapie

Explorer | Level 4

Hi Daphne,

 

thanks fro your message.

Ok, I will wait for updates here.

 

Maybe this is a link that helps with the problem:

https://zapier.com/help/doc/common-problems-gmail#my-gmail-zap-has-an-error-about-connecting-to-goog...

 

Best

Highlighted

Re: Google Apps Developers: " Dropbox did not passed our verification process" -> Zapie

Dropboxer
Dropboxer

Hi @Fabian1; how are you today?

 

In order to look further into this, can you please go to https://myaccount.google.com/security-checkup ?


Just make sure it’s the right Google account (look at the user icon in the top-right) and click “Third Party Access”.


Send us a screenshot of the things listed in the “Third Party Access” section.

 

Last but not least, for any of the things in that list that are named “Zapier-Dropbox” please hit the (i) or ...(ellipsis) on the right side and send us the details you see there.

 

Thanks for your patience and cooperation! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: Google Apps Developers: " Dropbox did not passed our verification process" -> Zapie

Explorer | Level 4

Hi Walter,

 

the only related third party app which is shown is "Zapir". Please find the screenshot attached.

zap.jpg

Highlighted

Re: Google Apps Developers: " Dropbox did not passed our verification process" -> Zapie

Dropboxer
Dropboxer

Thanks for the screenshot Fabian. 

 

Exactly as I thought, this is regarding Zapier and not Dropbox in any way (as shown within your screenshot, there's no reference to Dropbox) so you should be reaching to the Zapier's team for further investigation. 

 

Have a lovely weekend from me and see you around the Community! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?