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Help! Where is Camera access for iPhone 6

Help! Where is Camera access for iPhone 6

quaddude06
New member | Level 2

Hello, Does dropbox fully "speak" to the iPhone 6s? The phone has its updated iOS 12.1. I've install dropbox and I'm trying to give camera access when it prompts me to go to the menu there is nothing about camera access. Went in a different way to give camera access to options camera privacy and then just camera neither pages have anything to do about upload or access to dropbox so that I can slide the button on and upload photos. Please help! Need to return phone asap.
Thank you!


3 Replies 3

Re: Help! Where is Camera access for iPhone 6

Rich
Super User II

Dropbox doesn't need access to your Camera to be able to upload photos. It needs access to Photos. It only needs access to the Camera if you're scanning documents to upload.

When you enable Camera Uploads in Dropbox Settings or try to upload a photo, it should prompt for Photos access if it doesn't already have it.

Re: Help! Where is Camera access for iPhone 6

Mhuddy
New member | Level 2
It doesn’t- this is extremely frustrating. goes to a screen that says “click here to turn on photos access” then takes you to Dropbox settings ... which has no option, no selection, nothing about access to photos.

THIS FEATURE IS BROKEN.... impossible to turn on with iPhone 7....

Re: Help! Where is Camera access for iPhone 6

Lusil
Dropboxer
Hey there @Mhuddy
 
Could you please let me know if you’re able to follow the instructions outlined here to enable the camera uploads feature?
 
If you’re still having trouble with it, could you please send me a screenshot (without any personal info) of the message you get and the steps you follow that result in this behavior?
 
Thanks in advance!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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