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Help, my dropbox cannot start. A failure pops up...here the textile

Help, my dropbox cannot start. A failure pops up...here the textile

Denis-Busch
New member | Level 2

bn.BUILD_KEY: Dropbox
bn.VERSION: 115.4.601
bn.constants.WINDOWS_SHELL_EXT_VERSION: 46
bn.is_frozen: True
machine_id: a840e63d-d4f5-56fb-a189-457896563e37
pid: 590
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='pc', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='PC', pw_dir='/Users/pc', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='pc', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='PC', pw_dir='/Users/pc', pw_shell='/bin/bash')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_serialnumberd'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_serialnumberd'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/pc'
appdata: '/Users/pc/.dropbox/instance1'
real_path='/Users/pc/.dropbox/instance1'
mode=0o40700 uid=501 gid=20
parent mode=0o40700 uid=501 gid=20
dropbox_path: '/Users/pc/Dropbox'
real_path='/Users/pc/Dropbox'
not found
parent mode=0o40755 uid=501 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/f6/v1yj79c133qfhy3br3slmh8m0000gn/T'
real_path='/private/var/folders/f6/v1yj79c133qfhy3br3slmh8m0000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 2293, in startup_high
File "dropbox/client/main.pyc", line 5339, in _init_app_model
File "dropbox/foundation/navigation_service/factory.pyc", line 49, in create
File "dropbox/foundation/raii2/_shared_impl/base.pyc", line 402, in __call__
File "dropbox/foundation/raii2/_shared_impl/base.pyc", line 551, in wrapper
File "dropbox/foundation/navigation_service/navigation_service_impl.pyc", line 322, in __init__
File "dropbox/foundation/raii2/_shared_impl/base.pyc", line 402, in __call__
File "dropbox/foundation/raii2/_shared_impl/base.pyc", line 551, in wrapper
File "dropbox/foundation/html_views/local/common/manager.pyc", line 1271, in __init__
File "dropbox/foundation/raii2/_shared_impl/base.pyc", line 402, in __call__
File "dropbox/foundation/raii2/_shared_impl/base.pyc", line 551, in wrapper
File "dropbox/foundation/html_views/local/common/manager.pyc", line 371, in __init__
File "dropbox/foundation/html_views/local/common/scheme_handlers.pyc", line 88, in create
File "dropbox/foundation/raii2/_shared_impl/base.pyc", line 402, in __call__
File "dropbox/foundation/raii2/_shared_impl/base.pyc", line 551, in wrapper
File "dropbox/foundation/html_views/local/common/scheme_handlers.pyc", line 155, in __init__
AssertionError: Zip file cached in memory is corrupt - CRC checksum failed on at least this file: 'assets/7198d5a42dd329bedd72aabb9c75995a.gif'

1 Reply 1

Re: Help, my dropbox cannot start. A failure pops up...here the textile

Walter
Dropboxer
Hey @Denis-Busch; welcome aboard and thanks for using Dropbox!

Could you please try temporarily disabling any antivirus you may have running on your computer and perform an advanced re-install?

Let me know how it goes!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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