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Hi , i would like to know why I can't move celle(s) in Microsoft Online Version in dropbox?

Hi , i would like to know why I can't move celle(s) in Microsoft Online Version in dropbox?

AW12
Explorer | Level 3

errror message : 

 

3 Replies 3

Re: Hi , i would like to know why I can't move celle(s) in Microsoft Online Version in dropbox?

Walter
Dropboxer

Hey there @AW12  - how are you today?

Could you share a screenshot of what's troubling you so that I can get a better understanding of the matter at hand?

While we're at it, could you try another browser and let me know if you notice the same behavior?

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Hi , i would like to know why I can't move celle(s) in Microsoft Online Version in dropbox?

AW12
Explorer | Level 3

Hi,

I am using a free Dropbox account. I am encountering problems adapting an excelsheet in microsoft online. i am trying to add a row but keep receiving a message that I cant not do that. Why is that? How can I resolve that. FYI:  I am using chrome as brower.

Regards,

Anne 

note : I tryied to remove all formating but still received the message that I can not add a row aboce of below.

Re: Hi , i would like to know why I can't move celle(s) in Microsoft Online Version in dropbox?

Walter
Dropboxer

Thanks for the additional information Anne - much appreciated.

Now, in order to get a better understanding of the matter at hand, could you please let me know if this persists after clearing your browser's cache on incognito or other browsers? If it does, could you forward me a screenshot of the exact error message you get in order to investigate further?

While we're at it, does this persist for all of your Excel files, some or only one? Are you the owner of the said file?

Can you not download and edit the file in question locally on your computer? 

Any additional information will be much appreciated!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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    AW12 Explorer | Level 3
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