Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Dropbox v53.4.67.
The app is using 40-80% CPU constantly on 2 different Macs. There are NO files currently being synced on either machine. The Dropbox menu item reports nothing is currently happening (no syncing, no indexing, "Up to date" is displayed).
I've tried quitting and re-opening the app on both machines.
I've tried restarting both machines.
Both machines are running 10.13.6.
Both machines were running older versions (took advantage of restarting to update both). One was on 10.13.5, other was on 10.13.3. Both were experiencing the problem before and after the updates.
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Yes, I saw this. I am trying the symlinks issue, removing them via selective sync. I'm not hopeful this will fix anything, but will update.
Let us know whenever you have an update on this, @Jonathan L.24, and we’ll take it from there. Looking forward to hearing back from you!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
There was an app causing it! I figured out which app (PrintNode), but I'm not sure why it would be causing anything to happen with Dropbox - it doesn't store/access files within the Dropbox folder.
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
I run Windows 10 and have been having problems with Dropbox consuming massive amounts of CPU all the time. I found no solutions that worked until I opened Settings and disabled Dropbox Badge. Immediately, Dropbox started performing as it should with zero usage except when I purposefully modified a file and saved it.
Hope it works for others.
Kirt
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!