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High CPU Usage and 1,000s of files seen as symlinks (or "reparse points")

High CPU Usage and 1,000s of files seen as symlinks (or "reparse points")

Mattia L.1
New member | Level 2

Dropbox has been using 20-30% CPU all day.

I tried to follow the instructions here https://help.dropbox.com/installs-integrations/desktop/high-cpu-usage

Points 1-6 are not helpful but point 7 talks about symlinks. I used the following command as suggested to see if there are any:

dir "%HOMEPATH%\Dropbox" /a:l /s

I get 10,331 hits. Hard to tell with certainty, but it looks like I am getting a list of every single file that has been removed from local storage due to Smart Sync. This makes it impossible (?) to tell whether I have genuine symlinks or not. Could you help?

1 Reply 1

Re: High CPU Usage and 1,000s of files seen as symlinks (or "reparse points")

Daphne
Dropboxer

Hey @Mattia L.1, thanks for reaching out to us here!

Could you just try making one of the files reported to be a symlink local from the right click "Smart Sync - local" menu, and then running the command again?

I would suggest taking a look at the steps mentioned here too as this could help with the high CPU usage you're seeing.

Let me know what you find!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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