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How can I change the account I've linked to my computer as I now have a new account?

How can I change the account I've linked to my computer as I now have a new account?

Tix
Explorer | Level 3

Hi there,

My desktop app is linked to my personal dropbox account.  I now have access to another corporate account.  How can I change the account to which my desktop app is linked?  That is, the folder that I see in Windows Explorer?

 

1 Accepted Solution

Accepted Solutions

Re: How can I change the account I've linked to my computer as I now have a new account?

Walter
Dropboxer

Hey there @Tix  - how are you today?

In this case, as you'd like to link a new account to your device, you'll just need to unlink the old one and link (by signing in) your new onw.

Follow these steps to unlink a computer:

1) Right-click the Dropbox icon in the system tray, or menu bar, by the clock
2) Click on the gear icon in the Notifications panel and select 'Preferences' > 'Account'
3) Click the 'Unlink' button
4) Afterward, Dropbox will prompt you to re-register. Quit!

You can now safely move or delete files in the Dropbox folder and not affect anything else.

Note that the Dropbox folder itself is still there. If you relink to a different Dropbox account, the application will detect that another Dropbox folder already exists on the computer, and will give you two options: 'Choose Another Location' or 'Install'.

If you want your new Dropbox folder to be in a location different than your existing folder, click on 'Choose Another Location'.

If you want your new Dropbox folder to be in the same location as your existing one, click on 'Install'. This will rename the existing Dropbox folder to 'Dropbox (Old)' and will create a new Dropbox folder for the account you’re currently linking. 

I hope this information helps and please let me know if you have any questions!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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View solution in original post

3 Replies 3

Re: How can I change the account I've linked to my computer as I now have a new account?

Walter
Dropboxer

Hey there @Tix  - how are you today?

In this case, as you'd like to link a new account to your device, you'll just need to unlink the old one and link (by signing in) your new onw.

Follow these steps to unlink a computer:

1) Right-click the Dropbox icon in the system tray, or menu bar, by the clock
2) Click on the gear icon in the Notifications panel and select 'Preferences' > 'Account'
3) Click the 'Unlink' button
4) Afterward, Dropbox will prompt you to re-register. Quit!

You can now safely move or delete files in the Dropbox folder and not affect anything else.

Note that the Dropbox folder itself is still there. If you relink to a different Dropbox account, the application will detect that another Dropbox folder already exists on the computer, and will give you two options: 'Choose Another Location' or 'Install'.

If you want your new Dropbox folder to be in a location different than your existing folder, click on 'Choose Another Location'.

If you want your new Dropbox folder to be in the same location as your existing one, click on 'Install'. This will rename the existing Dropbox folder to 'Dropbox (Old)' and will create a new Dropbox folder for the account you’re currently linking. 

I hope this information helps and please let me know if you have any questions!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: How can I change the account I've linked to my computer as I now have a new account?

Tix
Explorer | Level 3

Worked!  Thanks so much Walter!  Much appreciated 🙂

Re: How can I change the account I've linked to my computer as I now have a new account?

Walter
Dropboxer

Always a pleasure @Tix :wink:

Thanks for using Dropbox and enjoy the rest of your day!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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